Job Opening: Remote Customer Service Rep – Florida ($16)

Remote Customer Service Rep – Florida ($16) (Expired)

Tallahasse, FL

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Description

IMPORTANT:

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Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Medical Customer Service Rep. to accompany their team! This is the one for you!!! APPLY TODAY!!!

 

Position: Remote Medical Customer Service Rep.

  • Pay: $16/hr. Weekly Pay plus Benefits
  • Paid Training!!!
  • Equipment Provided
  • Florida State Residents ONLY

Schedule: 8am-9pm EST. M-Fri. (Must be able to work ANY 8hr Shift between these hours)

What you’ll do:

  • Handle high volume inbound calls.
  • Outbound calls if depending on department needs.
  • Provide accurate information to the patient and or the healthcare provider
  • Assist callers with information and status of their application
  • Follow a call script
  • Provide appropriate follow-up and next steps for caller
  • Provide appropriate customer service and an effortless experience to the caller
  • Must be able to multitask between several internal system programs
  • Follow company policies and procedures

 

 

Must have 1 year or more of recent experience in a call center (NO EXCEPTIONS)

  • Healthcare experience is a plus but not required.
  • Ability to multi-task and use dual monitors
  • Adhere to all company required KPI'S
  • Quiet workstation with High Speed Internet and Modem access REQUIRED. NO MOBILE HOT SPOTS
  • Excellent verbal and written communication skills
  • Active listening and problem-solving ability
  • Basic computer proficiency (typing, data entry, navigating systems)
  • Strong attention to detail and accuracy
  • HS Diploma/Equivalent
  • Must live in the state of Florida to be considered 

 

For Immediate Consideration:

Please email me with your up-to-date resume to erica.whitehead@remx.com and mention "Remote-FL" in the email subject line.

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