Job Opening: Customer Service Rep ONSITE- Plantation FL

We are seeking a Customer Service Representative (On-Site) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

• Location: Onsite Plantation, FL
• Pay: $17/hour 
• Start ASAP
• Hours: Must be flexible to work any 8 hour shift between 7am-11pm

• Ranked by Inc. 5000 and Deloitte Technology as one of the fastest growing companies for delivering innovative health technologies in North America.
• Comprehensive benefits package including medical, dental, vision, life, disability, 401(k), and paid holidays/time off for eligible employees.
• Client offers a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike.
• Their goal is to transform the healthcare industry for the better! Providing career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Job Responsibilities:

• Inbound calls
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance