Job Opening: Call Center Representative

Call Center Representative

Knoxville, TN

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Description

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Job duties:

  • Interface with a CRM-based software UI to update payment status
  • Escalate issues to team leads as soon as they are realized
  • Make payments via web portal
  • Make payments via automated payment processing phone system
  • Make payments via conversation with Customer Service Reps at Carriers
  • ·Keep track of workload and progress each day

 

Skills & Abilities:

  • Pleasant, calm demeanor on the phones
  • Ability to speak confidently
  • Excellent command of the spoken English language

email resume naeli.arias@remx,com

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