Job Opening: Ocean Export Specialist
Description
Ocean Export Specialist
Type: Contract-to-Hire
Pay Rate: $25/hour
Schedule: Monday – Friday | 8:00 AM – 5:00 PM | 100% On-site in Bensenville, IL 31407
Position Overview:
We are seeking a detail-oriented and proactive Ocean Export Specialist to support international logistics operations. This role is responsible for coordinating and tracking export shipments, ensuring documentation compliance, and delivering exceptional customer service in a fast-paced environment.
Key Responsibilities of the Ocean Export Specialist:
- Accurately enter shipment data into operational systems.
- Track and trace export shipments; provide timely status updates to stakeholders.
- Ensure compliance with company policies, customer requirements, and government regulations.
- Maintain and update customer SOPs (DLSOPs).
- Communicate professionally and promptly with internal teams and overseas partners.
- Escalate unresolved issues to management for timely resolution.
- Monitor freight processes from shipment initiation to final delivery.
- Coordinate bookings with carriers and drayage providers.
- Process export documentation and customs filings.
- Maintain SOP consistency in file management and document processing.
Complete billing and send timely shipment notifications, including delays or changes
Qualifications of the Ocean Export Specialist:
- Bachelor’s degree preferred, but not required.
- Previous experience in ocean export or global logistics strongly preferred.
- Strong interpersonal and customer service skills.
- Highly organized, with the ability to manage multiple priorities.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Demonstrated stable work history.