Job Opening: Customer Service Specialist

Customer Service Specialist

Richmond, VA

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Description

RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading logistics company located in Richmond, VA.

Shifts: 9 am – 5:30 pm Monday-Friday 

Location: Midlothian, VA/ 100% onsite

The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

  • Update shipment notes with current status via tracking, tracing and monitoring.
  • Data entry of customer shipment information into various databases
  • Updating and processing billings
  • Stay aware of provider updates by monitoring the Web, fax, email and telephone
  • Maintain customer and provider files

Qualifications

  • High school diploma or equivalent
  • 1+ years of relevant customer service experience
  • Ability to manage multiple pressing priorities in a fast-paced environment
  • Possess excellent verbal and written communication skills.
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