Job Opening: Bilingual Ocean Import Agent (Spanish and English)

LOCATIONS: Onsite in Miami FL 

Pay: $21 – $22 depending on experience

Hours of Operations: Monday – Friday 8am – 5pm

Title: Bilingual Ocean Import Agent (Spanish and English)

Responsibilities:

• Ensure valid submitted quotes 
• Continuously obtain adequate shipping volume forecast information from Shipper and relay information to Operations Team and Destination Office
• Ensure compliance with Customer specific KPI’s – as applicable
• Qualify booking request details against customer service agreement and current market conditions
• Request and receive pickup instructions from Shipper and relay to Operations Team
• Receive and/or upload relevant Customer documents to digital archive (ODM)
• Approve booking to origin office, provide correction instructions to booking as necessary
• Facilitate communication between Customer, Shipper and Origin Export Team – as applicable
• Handle continuous pre-shipment status through follow-up with origin office

Requirements:

+2 Years of Ocean Import Experience

Customer Management and high business acumen

This role requires familiarity imports, customs and customer management experience

Professional conduct and strong work ethic at all time (Professionalism)

Critical thinking and problem solving to drive solutions

Knowledgeable in freight forwarding, both operationally and in customer service

Apply standardized practices and carry out customer’s specific requirements noted in the customer’s SOP

Experience with TMS 

Fluent in both English and Spanish

After reading Job Post you may e-mail your updated resume with the title of the role to:

Kehinde.Sosina@remx.com