Job Opening: Call Center Agent
Description
RemX is seeking Call Center Agents for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment.
Location: Onsite – Knoxville, TN
Pay: $18.00
Hours: M-F 8am-5pm
Job type: Full-time/Contract
Key Responsibilities:
· Interface with a CRM-based software UI to update payment status
· Escalate issues to team leads as soon as they are realized
· Make payments via web portal
· Make payments via automated payment processing phone system
· Make payments via conversation with Customer Service Reps at Carriers
· Keep track of workload and progress each day
- High School Diploma or GED required
- Must have strong customer service skills
- Call center experience highly preferred
- Ability to speak clearly and concisely