Job Opening: Bilngual Case Analyst

RemX is seeking Bilingual Case Analysts for a client in Duluth, GA. While this is not a sales role, familiarity with sales processes is beneficial.

Location: Duluth, GA 30096
Starting Date: July/August 2025
Salary: $19/hr (could consider $20-$21/hr)

Responsibilities:

Handle inbound and outbound calls (approximately 50 inbound calls daily, with potential for fewer)
Listen to clients and assess their needs
Manage a digital queue of leads for outbound calls (10-15 per day)
Communicate effectively in both Spanish and English

Requirements:
Background in Sales and Account Management
Proficiency in CRM, Microsoft Teams, and Excel
Ability to work one weekend a month (sometimes two), with a day off during the week to maintain a five-day schedule
Willingness to volunteer for overtime at the end of the month
Must be able to work on Saturdays or Sundays, with flexibility in scheduling

Work Hours:
Monday to Friday: 8:00 am – 7:00 pm
Saturday and Sunday: 8:00 am – 4:30 pm

Training period: 2 weeks
90-day probationary period