Job Opening: Customer Service Representative 2nd shift
Description
RemX is hiring a Customer Service Representative to work for Knoxville’s utility provider.
Hours: 12 pm- 9 pm Monday-Friday AND Tuesday-Saturday (Monday-Friday and Tuesday-Saturday shifts will rotate)
Training:3 weeks, full-time hours: 8:00 am- 5:00 pm Monday-Friday (flexible depending on qualified candidates availability)
Pay: $19-$19.50/hr based on experience
Location: 100% onsite – Knoxville, TN
Job Responsibilities of the Customer Service Representative:
- Answer inbound calls in a call center setting
- Provide professional interactions with customers utilizing active listening and excellent communication skills
- Provide answers and solutions to customer inquiries and issues
- Document systems with customer activity
Qualifications for the Customer Service Representative:
- High School diploma
- Excellent verbal and written communication skills
- Strong customer service skills
- Good computer skills
- Analytical and problem solving skills