Job Opening: Customer Service Representative HYBRID
Description
RemX has an immediate opening for a Customer Service Representative-Hybrid. This position is with a growing company located in Indianapolis, IN.
Hours: Several day and mid day shifts available
- 8:30 am-5 pm
- 9 am-5:30 pm
- 9:30 am-6 pm
- 11aa-7:30 pm
- 12pm-9p
HYBRID: Candidate’s must live within an hour radius of the company’s location and be available to work onsite two (2) days per week.
The Customer Service Representative will assist customers via telephone and email. The Customer Service Representative will address customer concerns, issues and will educate when needed to avoid the need for future contact.
Responsibilities:
- Manage incoming phone calls
- Assist customers with registration and log in issues
- Assist customers with navigation on the company website
- Assist customers with questions concerning the applications available to them or the private portal
- Other duties as assigned
APPLY TODAY FOR IMMEDIATE CONSIDERATION!!!
Qualifications for the Customer Service Representative:
- High school diploma or GED
- Must be able to work onsite for up to 4 weeks before being assigned a hybrid work schedule
- Must be able to commute to the office 2 days a week after training
- 1-3 years of technical call center experience preferred
- Excellent verbal and written communication skills
- Organized, detail oriented, strong problem solving skills
- Working knowledge of computers with the ability to pick up on new software applications quickly