Job Opening: Bilingual Customer Service Representative

LOCATIONS: Onsite in Atlanta GA – Must reside 20 miles or less from (30350)

Pay: $19 per hour

Start: September 2025

Schedules Offered: Monday – Friday 9am – 6pm or 10am – 7pm

Title: Bilingual Customer Service Representative

• Managing incoming customer inquiries and ensuring prompt and thorough
• Provide education on financial products offered to customers 
• Take incoming calls, chat and email requests from members
• Troubleshoot and provide one call resolution
• Navigate multiple systems to research member issue
• Adhere and meet KPI goals set

Qualifications

• 1 plus years of call center and customer service
• Good tenure in previous roles
• Ability to connect and build repour over the phone (Customer focus)
• Able to navigate technical issues independently and accurately
• Familiarity with Microsoft Suite and Excel
• Tech Savvy
• Fluent in both Spanish and English
• Background in banking is a PLUS

What We Offer

• Pay increase once promoted from temp to permanent of $20.50
• Flexible work Options upon permanent employment
• And More!

Feel free to send UPDATED resume with relevant job experience with this title in the subject line to:

Kehinde.Sosina@remx.com