Job Opening: Bilingual Customer Service Specialist
Description
Bilingual Customer Service Specialist (Spanish/English)
Type: Contract-to-Hire ( 100% in office)
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Pay: $18–$21/hour (DOE)
A growing company specializing in AC supplies is seeking a bilingual (Spanish/English) Customer Service Specialist to join their team! This is an onsite role handling both inbound and outbound customer communication, with training provided for eager learners.
Responsibilities:
- Answer and make up to 15 calls daily, assisting customers with orders and inquiries
- Input product descriptions into the website and generate shipping labels
- Assist customers both over the phone and in person
- Handle customer returns and warranty questions (experience is a plus, but not required)
Requirements:
- Prior experience in a customer service role
- Strong communication skills in both Spanish and English (required)
- Willingness to learn and grow within the company