Job Opening: Mail Representative

Correspondence Representative

• Working Hours – 7am to 3:30pm
• Pay: $16
• Onsite Fremont, MI
• Length of assignment – 4-5 months Temp

Responds in a professional manner and processes with accuracy policy changes sent to Policy Administration from incoming correspondence received via the Contact Center, USPS mail, social service and housing organizations, external agents, insurance departments and attorneys. Performance is measured with an expected production and quality average.

What you will do

• Processes completely and accurately multiple categories on a daily basis.
• Contacts individuals representing other department and/or outside organizations. Contacts involve obtaining or providing information or data on matters of moderate importance to the function of the department or which may be sensitive in nature.
• Exercises good judgment and sound decision-making to determine best course of action to meet or exceed customer needs within relevant guidelines and regulations.
• Performs other duties as assigned.