Job Opening: Medical Biller / Insurance Follow-Up

Overview:
We are seeking a detail-oriented and proactive Insurance Follow-Up Representative to join our team. This role is responsible for managing outstanding insurance claims, ensuring timely reimbursement, and resolving any claim denials or discrepancies. The ideal candidate will have strong knowledge of insurance processes, excellent communication skills, and a commitment to delivering outstanding results.

Key Responsibilities:

• Review and follow up on outstanding insurance claims to ensure prompt payment.

• Contact insurance companies via phone, email, or online portals to resolve claim issues.

• Research and address claim denials, rejections, and underpayments in a timely manner.

• Verify patient insurance coverage and benefits when necessary.

• Accurately document all interactions and claim status updates in the system.

• Collaborate with billing, coding, and patient account teams to resolve complex claim issues.

• Prepare and submit corrected claims, appeals, and supporting documentation as required.

• Track and meet department productivity and accuracy standards.

Qualifications:

• High school diploma or equivalent; additional training in medical billing or healthcare administration preferred.

• 1–2 years of experience in medical insurance follow-up, claims resolution, or related field.

• Strong understanding of medical billing, insurance claim processes, and payer requirements.

• Proficiency in using billing software and insurance portals.

• Excellent verbal and written communication skills.

• Strong organizational skills with attention to detail.

• Ability to work independently and meet deadlines in a fast-paced environment.