Job Opening: Medical Admin Assistant / Unit Coordinator

Position Overview:
We are seeking a detail-oriented and professional Medical Administrative Assistant to join our healthcare team. This role is essential in ensuring smooth day-to-day operations of the medical office, supporting both patients and providers through excellent administrative, organizational, and communication skills.

Key Responsibilities:

• Greet and assist patients in person and over the phone with professionalism and compassion

• Schedule and confirm patient appointments, ensuring accurate calendar management for providers

• Verify insurance eligibility, process authorizations, and collect necessary documentation

• Maintain and update patient records in the Electronic Health Record (EHR) system

• Coordinate with medical staff to ensure smooth patient flow and accurate documentation

• Prepare, organize, and file medical records and correspondence

• Handle incoming calls, emails, and faxes, routing them to appropriate staff

• Maintain confidentiality in accordance with HIPAA regulations

• Perform other administrative duties as assigned to support the clinical team

Qualifications:

• Bachelors Degree Required

• 1+ year of experience in a medical office or healthcare administrative role

• Proficiency with Microsoft Office Suite and familiarity with EHR systems

• Strong organizational skills with the ability to multi-task and prioritize effectively

• Excellent communication and interpersonal skills

• Knowledge of medical terminology and insurance processes a plus