Job Opening: Customer Service Representative

Location: Onsite in Plantation or Miramar, Florida

Compensation: $17.00 per hour $18 for bilingual Spanish and English fluency

Schedule: 10am or 12:30pm start for 8 hour day. Must be open to both Monday – Sunday

Start: Oct 6 2025

Candidates must be available to work the full schedule.

Position Title: Onsite Customer Service Representative

Responsibilities:

• Handle inbound and outbound calls to assist members with benefit-related inquiries
• Provide accurate information and resolve consumer issues with professionalism
• Educate members on the status of submitted documents and service requests
• Achieve performance targets in areas such as efficiency, call quality, customer satisfaction, first-call resolution, and attendance

Requirements:

• Minimum of 1 year of customer service experience
• Call center experience is a strong plus
• Open availability between Monday – Sunday ntil assigned schedule