Job Opening: Customer Service Representative
Description
RemX is hiring a Customer Service Representative to work for Knoxville’s utility provider.
Shifts available:
- Monday-Friday 9am-6pm
- Tuesday-Saturday 9am-6pm
- 4-10 hour shifts: Monday 10am-9pm, Tuesday 8am-7pm, Friday 8am-7pm and Saturday 10am-9pm
Training: 3 weeks, full-time hours: 8:00 am- 5:00 pm Monday-Friday (flexible depending on qualified candidates availability)
Pay: $19-$19.50/hr based on experience
Location: 100% onsite – Knoxville, TN
Job Responsibilities of the Customer Service Representative:
- Answer inbound calls in a call center setting
- Provide professional interactions with customers utilizing active listening and excellent communication skills
- Provide answers and solutions to customer inquiries and issues
- Document systems with customer activity
Qualifications for the Customer Service Representative:
- High School diploma
- Excellent verbal and written communication skills
- Strong customer service skills
- Good computer skills
- Analytical and problem solving skills