Job Opening: Member Service Rep
Description
?? Floating Member Services Representative
?? Location: Philadelphia, Abington, Warminster (PA)
?? Type: Direct Hire
?? Pay: $22.45/hr + Benefits
?? Schedule: Mon–Fri, 8:30 AM–4:30 PM
Join a fast-paced team as a Floating Member Services Rep, supporting multiple branches and remote call center coverage. You’ll deliver outstanding customer service, assist with banking needs, and promote digital tools—all while traveling between locations.
?? What You’ll Do:
- Support members via phone, chat, email, and in-person
- Open/update accounts, guide loan applications, and recommend services
- Educate members on mobile/online banking
- Ensure compliance with BSA/AML standards
What You Bring:
- 1–3 years of customer service (banking preferred)
- High school diploma or GED
- Strong communication, tech skills, and flexibility
Grow your career while making a difference—ready to float where you're needed most?