Remote – Customer Service Representative needed- Equipment provided

Houston, TX

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Description

MPORTANT:
RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away—this is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Company: Fortune 500 Pharmaceutical Client (via RemX)
Position: Remote Medical Customer Service Representative
Location: Texas residents only (must currently reside in TX)
Pay: $16/hr | Weekly Pay + Benefits
Training: Paid
Equipment: Provided
Schedule: 8:00 a.m.–10:00 p.m. CT (must be able to work any 8-hour shift within this window)

What You’ll Do

Handle high-volume inbound calls; place outbound calls as needed based on department needs.
Provide accurate, compliant information to patients and/or healthcare providers.
Assist callers with program information
Follow a call script while delivering an effortless, high-quality customer experience.
Document calls thoroughly and provide appropriate follow-up and next steps.
Multitask across several internal systems
Adhere to company policies, procedures, and KPI expectations.

Must-Have Requirements

1+ years of recent call center experience (no exceptions).
Strong verbal and written communication; excellent active listening and problem-solving.
Proven ability to multitask and work with dual monitors.
Basic computer proficiency (typing, data entry, system navigation).
Strong attention to detail and accuracy.
Quiet, dedicated workstation and high-speed internet with modem access (required).
High school diploma or equivalent.
Healthcare/customer service in medical settings is a plus (not required).

Why Join

Competitive hourly pay with weekly paychecks
Full benefits eligibility
Paid training to set you up for success
Company-provided equipment
Work 100% from home (Texas)

How to Apply (Immediate Consideration)

Email your up-to-date resume to Yolanda.Deleon@REMX.com with the subject line: “Remote CSR”.

Equal Opportunity: RemX is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fraud Alert: RemX will never request payment at any point in the hiring process and will never accept falsified documents. If you encounter such requests, report them immediately.