Job Opening: WFH – Medical Customer Service Rep $16.00/hr
Description
IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!
Send resume today: erica.whitehead@remx.com
Position: Call Center Representative
Pay: $16/hr. Weekly Pay plus Benefits
Hours of operation: 7am-10 pm. MON-FRI (Must be available to work any 8-hour shift assigned between the hours of operation)
Equipment: Provided
Projected Start Date: November
Job Details:
- Receive inbound calls, may require outbound calls depending on department.
- Update patient data, ensuring accuracy.
- Using computer skills for data entry.
- Operating according to the guidelines of the Federal Health Care Program.
- Working with carriers to ensure coverage of medication on behalf of the patient.
Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS but not required!
- High attention to detail and accuracy in data entry
- Private, quiet, and distraction-free workspace
- Must be able to log in and work full scheduled shifts without interruptions
- Basic technical troubleshooting skills for common remote work issues
- High-Speed Internet with a wired connection to modem is mandatory. (Mobile hot spots are not accepted)
- Adhere to all company required KPI's
- HS Diploma/Equivalent
For immediate consideration please email an up-to-date resume to erica.whitehead@remx.com with CSR in the subject line