Job Opening: Remote Bilingual Call Center Agent

Remote Bilingual Call Center Agent

Louisville, KY

Apply Now

Description

Immediate positions available!

  • Start date 12/15
  • Equipment provided 

 

RemX is seeking fully Remote Bilingual (English & Spanish) Customer Service Representatives for a local Insurance Company. This position requires you to have great customer service experience and empathy.

 

  • Must be flexible with schedule
  • Must live in Dade or Broward County
  • Hours: start time can be anywhere between8am-11:30am
  • 8 hour shift (Will require to work at least ONE WEEKEND DAY)
  • Onsite only
  • Must be Fluent in English and Spanish
  • Start Date November 10th

 

Job Responsibilities:

  • Inbound calls only
  • Respond to and own consumer inquiries and issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

 

Requirements:

  • Must be bilingual in Spanish and English
  • 1 year of customer service experience with the same company
  • High School diploma
  • Goal-driven and detail oriented
  • High Speed Internet require
Apply Now

Applicant Privacy Policy