Job Opening: Medical Patient Coordinator

We are seeking a results-driven team player to provide office assistance to a medical facility. The Office Admin will provide the highest level of customer service to patients, staff and external clients. Will handle referrals, insurance verification, and all aspects of clinic admin operations from scheduling appointments, verifying insurance, payment authorization, inputting claims, processing payments, conducting billing research and responding to telephone inquiries.

·      Demonstrate customer service to patients, internal clients and external clients.

·      Answer and manage multi-line phones.

·      Assist with patient follow-up.

·      Create new patient charts and maintain patient records, enter/ update patient demographics and insurance verifications.

·      Scan and file patient charts and other documentation.

·      Ensure patient satisfaction, assist with quality assurance.

·      Comply to HIPAA rules.

·      Perform other duties or special projects as assigned.

Required:

·      High school diploma; Associate’s degree preferred

·      2 years of office administrative experience within healthcare / medical setting

·      Understanding of medical reimbursement, terminology and front office (receptionist) duties

·      Preferred: experience with EMR/electronic health/medical record systems

·      Preferred: bilingual Spanish

·      Working knowledge of HIPAA

·      Ability to type 35 WPM