Job Opening: $17/hr. Work From Home Medical Insurance & Benefits Support Agent
Description
Are you detail-oriented, customer-focused, and ready to grow your healthcare career? Join our team as a Remote Medical Insurance & Benefits Support Agent and enjoy the flexibility of working from home while making a difference behind the scenes in patient care.
**Come be a part of a team that ensures ease and accessibility for patients to be able to get their prescriptions without having to stress about cost or how fast they may get their prescription! **
Why Join Us?
- Position: Medical Insurance & Benefits Support Agent
- Pay: $17/Hr. weekly. (FULL TIME) + Benefits
- Projected Start Date: 11/9
- MUST BE ABLE TO PICK UP EQUIPMENT IN IRVING, TX
- Schedule: Will be assigned an 8-Hr. Shift M-F between 8a-9pm EST. (MUST BE ABLE TO ACCEPT ANY SHIFT IN BETWEEN OPERATIONAL HOURS)
- Comprehensive Training: Get all the tools and support you need to excel in your role.
Job Responsibilities but not limited to;
- Assist patients with obtaining coverage for prescription medications.
- Inbound/outbound calls to patients, guarantors, payors, and payees.
- Utilize call center software to complete account research and update notes.
- Place calls to insurance companies on behalf of patient needs.
- Adhere to call center metrics and HIPAA regulations.
Requirements:
- MUST HAVE AT LEAST 1 YR OF RECENT MEDICAL INSURANCE VERIFICATION OR BENEFITS EXP (NO EXCEPTIONS)
- Must have previous experience in prior authorization, claims, HIPPA knowledge.
- Previous call center experience recommended but not required.
- Must have a quiet secure location in home to work.
- Previous experience with high-volume calls-recommended but not required.
- Good communication skills
- Must have High Speed Internet with Hard wired Modem access (NO HOT-SPOTS will be accepted)
- Computer proficient (able to learn new software and navigate multiple screens)