Jobs

RemX is seeking an HR Coordinator to support a growing HR team with a strong focus on data accuracy, reporting, and employee support. This role partners closely with HR leadership to maintain HR systems, analyze workforce data, and assist with day-to-day HR operations.

Location: Murfreesboro, TN

Pay: $25–$28/hour

Duration: Contract to hire 

Schedule: Monday–Friday, 7:00 AM–4:00 PM 

Responsibilities

• Prepare, review, and interpret HR reports related to attendance, employee metrics, and performance trends
• Maintain HR systems and databases, ensuring information is accurate and up to date
• Partner with HR leadership to support workforce planning and data-informed decisions
• Review labor data to support staffing and placement decisions
• Assist with performance management processes and employee engagement initiatives
• Serve as a point of contact for HR-related questions and provide administrative support
• Leverage Excel tools, including pivot tables and lookup functions, to analyze HR data
• Coordinate and support large-scale trainings, meetings, and HR-led initiatives
• Assist with onboarding activities such as orientations, badge setup, and training materials
• Organize and manage HR documentation and records
• Provide general HR support as needed

Job Requirements:

Qualifications

• Working knowledge of HR processes and best practices
• Strong Excel skills with hands-on reporting and data analysis experience
• Highly organized with strong attention to detail
• Ability to handle confidential information appropriately

Customer Experience Manager

Location: Greenville, South Carolina

We are seeking a Customer Experience Manager with a strong background in retail leadership to lead and develop a high-volume customer service team. This role is ideal for former Retail Assistant Managers or Store Managers who have experience supervising teams, handling customer escalations, coordinating with vendors, and ensuring operational accuracy in a fast-paced environment.

What You’ll Do

• Lead, coach, and develop a customer service team, similar to managing a store or department
• Oversee day-to-day operations to ensure accuracy, efficiency, and high customer satisfaction
• Serve as the escalation point for complex customer issues and resolve them professionally and promptly
• Review and approve invoices, orders, and transactions for accuracy
• Ensure team members follow established processes and service standards
• Train new hires and cross-train team members on systems, workflows, and best practices
• Collaborate with internal teams (sales, purchasing, vendors) to ensure smooth order flow and on-time delivery
• Monitor performance, identify gaps, and implement improvements to workflows and customer experience

Operational & Administrative Responsibilities

• Create and manage work orders for new equipment or services
• Prepare and send vendor documentation based on pricing and scope
• Release orders in vendor portals following company guidelines
• Build and maintain organized job folders and records
• Coordinate ship and delivery dates with internal teams
• Communicate with vendors regarding missing, damaged, or delayed shipments

Job Requirements:

What We’re Looking For

• High School Diploma required (college coursework a plus)
• 5+ years of customer service leadership experience or 10+ years of customer-facing experience with increasing responsibility
• Prior experience as a Retail Assistant Manager, Store Manager, Department Manager, or Operations Manager is highly desirable
• Strong experience handling customer escalations and team oversight
• Comfortable working with MS Office (Outlook, Word, Excel) and learning new systems
• Ability to train, motivate, and hold team members accountable
• Willingness to travel up to 25%

Skills That Set You Apart

• Strong verbal and written communication skills
• Confident decision-maker with a hands-on leadership style
• Proven ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with strong organizational skills
• Relationship-builder who works well with customers, vendors, and internal teams

Why Retail Leaders Succeed in This Role

Former retail managers thrive here because this role mirrors:

• Running daily store operations
• Managing teams and performance
• Resolving customer issues and escalations
• Coordinating inventory, vendors, and deliveries
• Balancing service quality with operational accuracy

RemX is seeking a Team Lead for a Call Center in Knoxville, TN.

This is a Direct Hire Opportunity

$22/hr

Monday to Friday 8am to 5pm

Please submit an updated resume to andrea.knodt@remx.com with Subject “Lead” for immediate review.

Job Summary

Seeking a dynamic and results-driven Team Lead to oversee approximately 18 Customer Service Agents. The ideal candidate will possess strong leadership skills, a passion for innovation, and the ability to drive team success. Prior Banking environment experience helpful.

Key Responsibilities

• Guide and mentor a team of CSAs to meet project goals and KPIs.
• Conduct regular performance reviews and provide constructive feedback.
• Serve as the primary liaison between team members and senior management.
• Identify inefficiencies and implement process enhancements to improve productivity and service quality.
• Support onboarding and ongoing training initiatives.
• Foster a culture of learning and professional growth.

Required Skills & Qualifications

• Previous experience as a Team Lead/Supervisor
• CRM experience
• Excellent communication, problem-solving, and decision-making skills.
• Ability to manage multiple priorities 

RemX Staffing is looking for Property & Causality insurance agents.

Must be local to Atlanta, GA for consideration.

• Title: Inside Sales Representative
• Employment Type: Direct Hire
• Location: LOCAL REMOTE (Must be within 30 miles of Atlanta, GA)
• Salary: $25/hr + Premium Pay & monthly variable compensation
• Training: Mandatory virtual training will be held virtually for 4-6 weeks.

This position assists clients via warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our company’s products, services and benefits while also overcoming objections to purchase.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. On occasion you may be asked to travel to the office location for in person engagement activities such as team meetings, trainings, and culture events.

Responsibilities:

• Quotes and sells any, or all, of the following insurance products – automobile, homeowners and umbrella insurance. Follows up on missing information to close insurance sales via phone or email to prospective clients.
• Attends required training, on-going training, meetings, one on ones, and continued education requirements to maintain active property casualty license.
• Demonstrates advantages of our company’s products, services and benefits while also overcoming objections to purchase.

Requirements:

• Acquire resident and all necessary non-resident Property Casualty licenses and maintain active status through CE credits.
• Attention to detail to provide accurate quotes to clients.
• Ability to multi-task on multiple computer systems/screens during a quote.
• Ability to clearly explain insurance concepts and coverages to clients.

RemX Staffing is looking for Property & Causality insurance agents.

Must be local to Boston, MA for consideration.

• Title: Inside Sales Representative
• Employment Type: Direct Hire
• Location: LOCAL REMOTE (Must be within 30 miles of Boston, MA)
• Salary: $28.13/hr + Premium Pay & monthly variable compensation
• Training: Mandatory virtual training will be held virtually for 4-6 weeks.

This position assists clients via warm leads to educate, provide quotes and sell any, or all insurance products. This is done by demonstrating advantages of our company’s products, services and benefits while also overcoming objections to purchase.

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. On occasion you may be asked to travel to the office location for in person engagement activities such as team meetings, trainings, and culture events.

Responsibilities:

• Quotes and sells any, or all, of the following insurance products – automobile, homeowners and umbrella insurance. Follows up on missing information to close insurance sales via phone or email to prospective clients.
• Attends required training, on-going training, meetings, one on ones, and continued education requirements to maintain active property casualty license.
• Demonstrates advantages of our company’s products, services and benefits while also overcoming objections to purchase.

Requirements:

• Acquire resident and all necessary non-resident Property Casualty licenses and maintain active status through CE credits.
• Attention to detail to provide accurate quotes to clients.
• Ability to multi-task on multiple computer systems/screens during a quote.
• Ability to clearly explain insurance concepts and coverages to clients.