Jobs

RemX is currently hiring for a Remote Licensed Health Insurance agent! 

Location: Fully Remote- Equipment Provided 

Position type: Direct Hire 

Pay: Pay will range from $19/hr-$25/hr based on experience + BONUS 

You must have a valid Health insurance License in the state you reside in. 

Schedule: Shifts will vary between 8am-11pm CST Monday – Sunday. MUST be flexible, there is a lot of over time opportunity.

– Training will be the first 6 weeks from a set schedule of 8:30am-5pm CST. 

Position overview: In this role you will handle inbound calls from consumers interested in saving money on their Medicare expenses. You will be responsible for effectively educating and selling health insurance plans to consumers. 

We are looking for someone that is comfortable in a sales role and selling from major carriers. A Sales Mentality is ideal!!! 

REQUIRMENTS:

–MUST HAVE ATLEAST 1 YEAR OF MEDICARE SALES IN THE ANNUAL ENROLLMENT PERIOD 

-MUST HAVE SOLD FROM HUMANA OR UHC

-Current Health Insurance License in the state you reside in 

-High speed internet and a quiet work environment 

RemX is currently hiring for a Remote Licensed Health Insurance agent! 

Location: Fully Remote- Equipment Provided 

Position type: Direct Hire 

Pay: Pay will range from $19/hr-$25/hr based on experience + BONUS 

You must have a valid Health insurance License in the state you reside in. 

Schedule: Shifts will vary between 8am-11pm CST Monday – Sunday. MUST be flexible, there is a lot of over time opportunity.

– Training will be the first 6 weeks from a set schedule of 8:30am-5pm CST. 

Position overview: In this role you will handle inbound calls from consumers interested in saving money on their Medicare expenses. You will be responsible for effectively educating and selling health insurance plans to consumers. 

We are looking for someone that is comfortable in a sales role and selling from major carriers. A Sales Mentality is ideal!!! 

REQUIRMENTS:

–MUST HAVE ATLEAST 1 YEAR OF MEDICARE SALES IN THE ANNUAL ENROLLMENT PERIOD 

-MUST HAVE SOLD FROM HUMANA OR UHC

-Current Health Insurance License in the state you reside in 

-High speed internet and a quiet work environment 

RemX Staffing is assisting a client in Plantation, FL in hiring Onsite Customer Service Representatives.  Please find details below.

PLANTATION, FL 33322-NOT REMOTE

Customer Service Representative Role:

The Customer Service Representative is responsible for providing exceptional customer service and resolutions to our members. This role will take inbound calls to assist people with scheduling regular meal deliveries Telecommunication based customer interaction to answer and resolve a variety of inquiries. This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Contract Position- potential to go longer 

Primary Responsibilities:

• Provide resolution for customers.
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.
• Provide education and status on previously submitted pre-authorizations or pre-determination requests.
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
• Conduct proactive research on assigned member accounts to identify service issues.

Required Qualifications:

• High School Diploma / GED (or higher) OR equivalent work experience.
• Minimum of 3+ years of combined education, work and/or volunteer experience.

Preferred Qualifications:

• Health Care/Insurance environment.
• Social work, behavioral health, health promotion, and behavior change.
• Customer service experience.

Schedule:

Training is Monday to Friday 9:00AM to 5:30PM for the first week.

After, the schedule is an 8-hour shift between Monday to Sunday from second shift- 11am start time typically

Compensation:

$17.00/hourly – weekly pay $18/ HR if Bilingual spanish 

RemX Offers Benefits-

• Medical: Major Medical, Wellness and Basic plans to choose from
• Dental
• Vision
• Term Life
• Short Term Disability

RemX is assisting a client who is one of the largest names in the Automotive industry.  Seeking Customer Service/Account Reps in Alpharetta GA.

Positions: Customer Service & Customer Accounts

Pay: $21hr

Location: Onsite Alpharetta, GA

Hours of Operations: (Depends on Department) 8am-5pm, 9am-6pm, at least two weekly shifts of 11-8, and every other Saturday (normally two per month, sometimes three)

MUST LIVE WITHIN 25 MILES OF ALPHARETTA AND HAVE A BACHELOR’S DEGREE

Job Duties:

• High Volume inbound/outbound calls
• Must have bachelor’s degree.
• Process payments and payoffs
• Perform miscellaneous tasks as assigned.
• Adheres to appropriate Compliance policies and procedures.
• Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
• Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

Desired Skills Set

· Proficient in MS Office (Word, Excel, Teams)

· Excellent written and oral communication skills

· Friendliness, tact, efficiency, organization, patience, and the ability to work well under pressure and deadlines are keys to success in this position.

· Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed.

· Ability to multitask is essential.

· Eager to learn, positive attitude, and flexibility are also important.

· Customer Service background is a plus.

· College Degree (4 Year) is preferred but not required.

Please email your resume to andrea.knodt@remx.com for immediate review.

RemX is currently hiring for a Customer Service representative in the Alpharetta, GA area!

Fully Onsite- Alpharetta, GA 

Pay: $21.00/hr 

BACHELORS DEGREE REQUIRED 

Responsibilities: 

• High call volume/ inbound and outbound 
• process payments and payoffs 
• provide excellent customer service to increase customer satisfaction scores 
• and any other miscellaneous tasks that are assigned 

Requirements: 

• 4 Year College degree required 
• Proficient in MS Office (Word, Excel, Teams)
• Accuracy is essential to comply with federal & state lending and documentation requirements so good attention to detail is needed
• Customer service background is a plus, but Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance

RemX is currently hiring for an onsite Customer Service representative in the Knoxville, TN area!  

Onsite- Knoxville, TN 37923

Starting pay:$17/hr

Hours: • M-F 8am-5pm

Overview: We are looking for a friendly Payment Processors/CSA’s. In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.

Must have 1 year of call center experience

Remx does also provide insurance!!

RemX is hiring for Hybrid – Medical Record Clerks for their Tulsa, OK location.

This is a hybrid position. The onsite location is located in Tulsa, OK (74104).

Pay rate: $15.00 per hour

Schedule: Monday – Friday 8:00 am to 4:30 pm

Temp to Perm opportunity

Responsibilities:

• Responsible for scanning and processing medical records
• Recording imaging to CD’s
• Admin and clerical duties
• Assist patients as they walk in 
• Complete ROI requests
• Sorting and processing mail

Job Requirements:

• Must possess a high school diploma or GED
• Must have 2+ years of related experience
• Must be proficient within Microsoft Office Suite
• Must have excellent communication skills, both verbal and written

Pay Rate – $22/Hr.

RemX is assisting a Digital Payment company in Knoxville, TN seeking a Team Lead to:

• Oversee a team of customer service representatives, providing guidance and training.

• Interface with a CRM-based software UI to update payment status.

• Monitor individual performance for team members and provides feedback to ensure their ability to execute all responsibilities and encourage growth.

• Use expertise to ensure team’s understanding of scope of work

• Assist in improving team’s product knowledge

• Bridge gap between management, QA, and agents

• Coordinates/monitors daily work adherence to schedules and assignments

• Tracking SLA’s and other important KPI’s/metrics, and maintaining records for all agents

• Serve as a main point of contact for CSA’s

• Provide input into performance goals process and hiring decisions

• Weekly meetings with management to discuss team metrics, development, and update on CSA’s

• Meetings with team to provide updates on metrics

• Provide floor support/assistance to agents

Qualifications

• Ability to communicate effectively with people at all levels
• Positive attitude and passion for customer service
• Ability to strive in a fast-paced environment and adapt to change
• Training experience
• Strong critical thinking, planning and prioritization skills
• Ability to work under pressure and meet deadlines
• Demonstrated ability to solve problems

Please submit your resume to andrea.knodt@remx.com for immediate review.

RemX Staffing is looking for Customer Service Representatives for a short project for our client. This role will take inbound calls to assist people with either healthcare questions, medical equipment/prescription questions, or medical meal deliveries.

• Title: Customer Service Rep
• Employment Type: Contract Project 
• Location: Plantation, FL or Miramar, FL | ONSITE
• Salary: $24.00/hr
• Start Date: July & August
• Schedule: Must be open to work shifts between 7:00 AM – 12:00 AM Monday – Sunday (Must be available for weekend scheduling)
• Training: 1 to 2 Days

Responsibilities:

• Assist callers with questions and navigations of healthcare, health insurance, or meal benefits
• Serve as single point of contact for customers and build a strong relationship supporting them.
• Respond to and own consumer inquiries/issues.

Requirements:

• GED / High School Diploma (or higher) REQUIRED
• 1+ year experience in customer service REQUIRED
• Call Center / Health Care / Insurance environment highly preferred!