RemX is Seeking Customer Service Reps for an onsite position in Knoxville, TN with an organization that provided extended business office for colleges and universities within the country.

• Work and communicate in a team environment.
• Type data into required systems with both speed and accuracy.
• Handle inbound and/or outbound phone calls on behalf of school client’s offices
• Ability to work independently on tasks such as manual calls, completing return mail, skip tasks, and adding reference information to accounts while meeting completion timelines set per department.
• Knowledge of the financial aid process and all loan phases, from pre-loan thru pay-off, including the ability to answer loan status questions.
• Provide feedback to department and company.
• adhere to standards/expectations for call statistics (average handle time and aux usage), quality and schedule
• Assist with projects

Job Requirements:

Schedule details:

• Must have open availability to work any hours during our hours of operation, 8am – 6pm Monday - Friday,
  • No time off during training (5/19-6/10)
  • No time off will be approved July and August due to peak season
  • May be asked to work overtime up to 10 hours per month during peak period.

NA

REMOTE OPPORTUNITY

Currently Seeking Licensed Healthcare Insurance Sales Reps with Medicare experience.

Position Requirements

• Must have an active resident Healthcare license in the state they reside in
• Must have 1+ years of Sales Experience
• Medicare experience is a PLUS
• Agent will be making outbound calls using an automatic dialer
• Will make anywhere from 150-200 calls per day
• Looking for a conversion rate of 20-35%
• Must be ok with leaving voicemails

Pay Rate:

• $18/hr during training
• $20/hr after training
• $50 per medical policy written (Commission paid out monthly)

Additional Information:

• Agent will be working with the following demographic: Low income, elderly, veterans
• Must be comfortable working in a high sale driven and performance driven environment
• Must be empathetic and wanting to grow with a company
• Must have mostly outbound experience, but some inbound call experience is ok

Job Requirements:

Pay Rate:

• $18-$20/hr during training
• $20-$21/hr after training
• $50 per medical policy written (Commission paid out monthly)

Additional Information:

• Agent will be working with the following demographic: Low income, elderly, veterans
• Must be comfortable working in a high sale driven and performance driven environment
• Must be empathetic and wanting to grow with a company
• Must have mostly outbound experience, but some inbound call experience is ok

REMOTE and Direct Hire OPPORTUNITY!!

RemX seeking a licensed Life Insurance professionals for a reputable and well known organization to join our remote team. Primary goal is you will engage directly with client educating them on essential life and health options.

Must reside and licensed in the following states: MI, IN, WI, FL, GA, NC, SC, TX (Excluding San Antonio TX, Dallas TX and Euless TX) residents.

Sales and Customer Service Opportunities available

Salary: $40,000 – $53,000 + Commission (Pay range is depending on experience)

Schedule : Monday – Friday (8 hour shift between) 7:45am to 7pm EST

Training: Monday – Friday 8:30am – 5pm EST (No Time Off during Training)

Remote Health Insurance Agent Opportunity

Agent handles inbound calls from existing customers with a service need but are required to sell to customers on all applicable calls. Call will be to existing customers for billing issues, changes to current policy, inquiries, claims, sales, etc.

Qualifications/Requirements

• At least 1 year in inbound/outbound call center
• Highly driven and competitive in nature
• Previous Health and Life Sales Experience
• Ability to connect and build repour over the phone
• Active Health and Life Insurance License in the state your currently reside
• Inbound Call Center Experience
• Good employment tenure
• Able to navigate technical issues independently
• High Speed Internet

Job Requirements:

What We Offer

• Warm Leads Provided
• Monthly Bonus
• Attractive career path and performance-based incentives.
• Company Provided Equipment
• Access to 100% of company health insurance options after your first day
• Dental Insurance
• Vision Insurance
• Paid Sick and Time Off after training
• Floating Holiday

 For immediate consideration please send resume to viviana.meza@remx.com (title: MEDICARE REMOTE)

Active health insurance license in the state where you reside is required

Hiring in the following States: Arizona, Texas, Delaware, Georgia, Idaho,  Nevada, Ohio, Oregon, Pennsylvania, SC, NC, Tennessee, Utah, , New Mexico

Start date: August and September

 Pay Rate: $21/hour + average sales = $23/hour

Bilingual Spanish Pay Rate: $24/hour + average sales = $26/hour

Type of Hire: Direct hire (temp until dec, then possible perm hire after that at a different payrate)

Training 2-4 weeks (depends on program)

Training Schedule: 8am-4:30pm either CST or EST (NO PST training schedule available)  

Training Environment:  Some training will require cameras

Post Training Schedule: 

• Different schedules – 8 hour shift between 6am and 2am (CST)
• open 7/days per week
• Overtime available, candidates may get asked to work later hours and more hours during AEP season

Location: Work from home- remote

Technology: Laptop or chrome book, headset, 5 Foot ethernet cord (shipped directly to their home)

Candidate Provides: Hardwired internet, quiet place to work

Summary

• You will be taking inbound calls and helping customers with information and decisions on their healthcare/Medicare plans, most calls are for re-enrollment
• You MUST have an active health insurance license in the state where you reside, no exceptions
• This is 100% remote!  The client will ship computer equipment to your home.
• Calls are 80% inbound of re-enrollments or people aging into the program
• Calls are 30% outbound based on people expressing interest
• NO COLD CALLS

Requirements 

• Health insurance License is required to be current and in good standing
• Must reside in the state where they are licensed
• High speed internet access (>15 mbps)
• Minimum six (6) months sales experience
• Strong customer service orientation

Benefit:  

• Career-growth and lots of learning opportunities for aspiring minds
• Full package of benefits

• Diverse and community-minded organization

Position Title: Real-Time Contact Center Operations Coordinator

Location: Onsite – Fremont, MI

About the Role

We are seeking a proactive and detail-oriented Real-Time Contact Center Operations Coordinator to ensure smooth day-to-day operations for a high-volume, multi-channel contact center of approximately 250 agents. In this role, you’ll be the go-to resource for monitoring real-time staffing, adjusting workflows on the fly, and supporting service level goals across Customer Service, Sales, and Agency departments. This is a fast-paced position requiring quick thinking, strong communication skills, and solid experience with workforce management tools.

What You’ll Do

• Monitor intraday call center activity and adjust workforce resources in real time to meet service level agreements (SLAs) across inbound/outbound calls, email, chat, and AI platforms.
• Track key performance metrics such as Average Speed to Answer, Abandon Rates, Agent Utilization, and Shrinkage. Take action to mitigate service disruptions and coordinate with supervisors to reassign tasks and shifts as needed.
• Collaborate with the Workforce Management team to analyze call volume trends and update agent schedules accordingly.
• Serve as the primary point of contact for scheduling issues and real-time shift changes. Process time-off requests, adjust staffing rosters, and update agent availability in WFM systems.
• Create and deliver actionable reports to agents, supervisors, and leadership on call volume, queue performance, and staffing trends.
• Support and communicate operational decisions clearly across all levels of the contact center.
• Participate in rotating evening and Saturday coverage, including on-call support for urgent scheduling needs.
• Ensure compliance with company policies, procedures, and quality standards.

Job Requirements:

What We’re Looking For

• High School Diploma required; Associate's Degree preferred
• Minimum 1 year of experience in a high-volume contact center environment
• Hands-on experience with workforce management systems and real-time scheduling tools
• Strong analytical skills with the ability to interpret performance data and translate into action
• Comfortable working with various channels (voice, chat, email, AI) and routing systems
• Strong verbal and written communication skills with experience influencing frontline staff and leadership
• Proficient in Microsoft Excel, PowerPoint, and collaboration tools like Microsoft Teams and SharePoint
• Able to manage multiple priorities and deadlines in a dynamic, customer-focused environment
• SWPP Associate Certification (preferred, not required)

RemX Staffing is looking to hire Licensed Medicare Agents. This is a Remote, Seasonal Position with potential to continue past the season. It is also a direct hire position.

Operating hours: 6:00 am – 2:00 am; Monday – Sunday. 40 hour work week – Must have flexibility to work a wide variety of shifts between those operating hours

$21.00 hourly non bilingual

$24.00 hourly if bilingual in Spanish

*Performance based incentives

Responsibilities

• You’ll be using the knowledge that you bring to the role by helping others with Medicare
• Excellent customer service with a mostly inbound call model
• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Outbound calls to provide follow up when needed.
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services

Job Requirements:

• Current Health insurance license in your state of residence
• Minimum six (6) months sales experience
• High speed internet access (>15 mbps)
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer savvy

 For immediate consideration please send resume to viviana.meza@remx.com (title: Medicare remote)

Hiring in the following States: Arizona, Delaware, Georgia, Idaho, Nevada, Ohio, Oregon, Pennsylvania, SC, NC Tennessee, Utah, Texas, Florida, New Mexico

Start date: August and September

 Pay Rate: $21/hour + average sales = $23/hour

Bilingual Spanish Pay Rate: $24/hour + average sales = $26/hour

Type of Hire: Direct hire (temp until dec, then possible perm hire after that at a different payrate)

Training 2-4 weeks (depends on program)

Training Schedule: 8am-4:30pm either CST or EST (NO PST training schedule available)  

Training Environment:  Some training will require cameras

Post Training Schedule: 

• Different schedules – 8 hour shift between 6am and 2am (CST)
• open 7/days per week
• Overtime available, candidates may get asked to work later hours and more hours during AEP season

Location: Work from home- remote

Technology: Laptop or chrome book, headset, 5 Foot ethernet cord (shipped directly to their home)

Candidate Provides: Hardwired internet, quiet place to work

Summary

• You will be taking inbound calls and helping customers with information and decisions on their healthcare/Medicare plans, most calls are for re-enrollment
• You MUST have an active health insurance license in the state where you reside, no exceptions
• This is 100% remote!  The client will ship computer equipment to your home.
• Calls are 80% inbound of re-enrollments or people aging into the program
• Calls are 30% outbound based on people expressing interest
• NO COLD CALLS

Requirements 

• Health insurance License is required to be current and in good standing
• Must reside in the state where they are licensed
• High speed internet access (>15 mbps)
• Minimum six (6) months sales experience
• Strong customer service orientation

Benefit:  

• Career-growth and lots of learning opportunities for aspiring minds
• Full package of benefits

• Diverse and community-minded organization

**Work from Home Opportunity**

**Must have a current Medicare License**

POSITION HIGHLIGHTS

Title: Work From Home– Licensed Medicare Sales Agent

• Must be licensed to sell Medicare insurance.
• Must be residing in state licensure is issued. Additional states a PLUS!!

Pay Rate:

• $21.00/hour + average sales incentives = $23/hr.
• $23.00/hour for Bilingual- Spanish (fluent) average sales incentives = $25/hr.

Training Details:

• Length: 2-4 weeks (depends on the client program)               
• Schedule: 8am-4:30pm either CST or EST (NO PST training schedule available) 
• Training Environment:  Some training (depends on client) will require cameras

Post Training Details: 

• Candidates will be available to be assigned an 8-hour shift between 6am and 2am (CST)
• Client is open 7/days per week
• Overtime available, candidates may get asked to work later hours and more hours during AEP season

POSITION SUMMARY

You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it’s getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

WHAT YOU WILL DO

Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs

Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up

Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner

Identify additional needs customers may have and help them to upgrade products or services

Job Requirements:

WHAT YOU HAVE

Current Health insurance license in your state of residence

No appointments on license or ability to have removed

High speed internet access (>15 mbps)

Minimum six (6) months sales experience

Strong customer service orientation

High school diploma or equivalent

Computer savvy

IMMEDIATE opening for a Payment Poster who’ll be responsible for accurately posting payments, adjustments, and denials to patient accounts. Will communicate with patients and insurance companies regarding billing inquiries and payment information. Key Responsibilities: 

• Accurately record payments, adjustments, and denials from insurance companies and patients into the billing system.
• Prepare spreadsheets to track daily payment totals for reconciliation purposes.
• Ensure that electronic claims have been successfully submitted to insurance providers.
• Respond to inquiries from patients and insurance companies regarding billing issues and providing necessary information.
• Ensure that all payment information is accurately recorded and documented in the billing system.
• Investigate and resolve denied claims, potentially including making appeals or contacting insurance companies.
• Manage outstanding balances and ensuring timely payments from patients and insurance companies.

Job Requirements:

• High School Diploma or GED required
• At least 1 year experience in a relevant, similar role
• Proficiency in data entry and handling of sensitive patient information.
• Excellent written and verbal communication skills for interacting with patients and insurance companies.
• Attention to detail, accuracy and meticulousness in posting payments and managing financial information.
• Ability to investigate and resolve billing discrepancies and denials.
• Preferred: prior experience in medical billing, familiarity with medical billing terms and procedures
• Preferred: familiarity with insurance Explanation of Benefits (EOBs) and claim processing procedures

Remx is seeking an experienced construction professional for this DIRECT HIRE opportunity with our client!

About the Company:

Our client is a globally recognized manufacturer specializing in Entrance Solutions. With a wide-ranging product portfolio including sectional doors, garage doors, steel rollup doors, high-speed doors, and docking systems, we are dedicated to delivering excellence in quality and service to our commercial clientele.

Principal Duties and Responsibilities:

• installing and servicing commercial personnel type doors including diagnose, repair and preventative maintenance
• use of hand tools, power tools and MIG welding
• heavy lifting will be required – up to 150lbs
• use of ladders, scissor lifts
• critical thinking and problem-solving skills – every door and site is different
• self-motivated, hardworking, and can-do attitude
• mechanical or electrical experience an asset

Job Requirements:

Qualifications:

• Construction Experience
• strong communication skills and courteous telephone manner
• time management skills and the ability to multi-task in a fast-paced environment
• high level of attention to detail
• excellent attendance record
• must be able to communicate in the English language, verbally and in writing

Remx is seeking candidates for this DIRECT HIRE opportunity with our client!

About the Company:

Our client is a globally recognized manufacturer specializing in Entrance Solutions. With a wide-ranging product portfolio including sectional doors, garage doors, steel rollup doors, high-speed doors, and docking systems, we are dedicated to delivering excellence in quality and service to our commercial clientele.

20-30% overnight travel

Technician will be responsible for the service and installation of all door equipment for commercial customers.

RESPONSIBILITIES

• Installing, wiring, troubleshooting, and repairing a wide array commercial/industrial overhead doors, dock equipment, motors, and controls
• Use of hand and power tools
• Provide high level customer service
• Maintain inventory, process administrative paperwork
• Driving company vehicle

Benefits:

• Competitive wages commensurate with experience.
• Full benefits package including health insurance, retirement plans, and paid time off.
• Tools provided.
• Company vehicle provided for eligible candidates.
• Opportunities for career advancement within an industry-leading organization.

Job Requirements:

REQUIREMENTS:

• 3 years in related construction experience or HVAC installation
• Mechanical and electrical experience
• Heavy lifting of 75+ lbs. may be required, frequent bending, kneeling, climbing ladders etc.
• Use of powered lift equipment such as: forklifts, scissor lifts, boom lifts
• Critical thinking and problem-solving skills as every door and site is different
• Self-motivated, teachable, hardworking, and can-do attitude
• CLEAN DRIVING RECORD
• Must be available for overnight travel - Per Diem provided

Remx is seeking a warehouse professional for this DIRECT HIRE opportunity with our client!

About the Company:

Our client is a globally recognized manufacturer specializing in Entrance Solutions. With a wide-ranging product portfolio including sectional doors, garage doors, steel rollup doors, high-speed doors, and docking systems, we are dedicated to delivering excellence in quality and service to our commercial clientele.

Principal Duties and Responsibilities:
? Unload, inspect, label, and record incoming shipments of parts, equipment, and tools by hand and/or by forklift
? Sort materials using forklift, if necessary, to place on pallets, racks, shelves, or in bins
? Pull material orders for the following day
? Complete requested orders and record outgoing materials.
? Load orders onto work trucks via forklift or hand.
? Transport and deliver goods to and from designated job site as needed
? Cleans warehouse and equipment.
? Parts delivery issues (change location, missing shipments, etc.)

Job Requirements:

Qualifications:
? Forklift operation.
? Valid driver license and experience operating motor vehicle.
? Microsoft Office products computer skills are required.
? Knowledge of or ability to learn parts and our software system
? Clean Driving Record
? Must be able to pass criminal background check
? Must be able to pass drug test and DOT physical

Remx is seeking candidates with DOCK DOOR INSTALLATION experience for this DIRECT HIRE opportunity with our client!

About the Company:

Our client is a globally recognized manufacturer specializing in Entrance Solutions. With a wide-ranging product portfolio including sectional doors, garage doors, steel rollup doors, high-speed doors, and docking systems, we are dedicated to delivering excellence in quality and service to our commercial clientele.

20-30% overnight travel

Technician will be responsible for the service and installation of all door equipment for commercial customers.

RESPONSIBILITIES

• Installing, wiring, troubleshooting, and repairing a wide array commercial/industrial overhead doors, dock equipment, motors, and controls
• Use of hand and power tools
• Provide high level customer service
• Maintain inventory, process administrative paperwork
• Driving company vehicle

Benefits:

• Competitive wages commensurate with experience.
• Full benefits package including health insurance, retirement plans, and paid time off.
• Tools provided.
• Company vehicle provided for eligible candidates.
• Opportunities for career advancement within an industry-leading organization.

Job Requirements:

REQUIREMENTS:

• 2 years in hanging commercial dock doors, installation of dock equipment or related construction experience
• Heavy lifting of 75+ lbs. may be required, frequent bending, kneeling, climbing ladders etc.
• Use of powered lift equipment such as: forklifts, scissor lifts, boom lifts
• Critical thinking and problem-solving skills as every door and site is different
• Self-motivated, teachable, hardworking, and can-do attitude
• CLEAN DRIVING RECORD
• Must be available for overnight travel - Per Diem provided

Title: HR Manager

Type: Contract 3 – 4 months with possibility to go permanent based on business needs and performance

Location 100% ONSITE

Pay: $48 – $52.88 |

Start: ASAP

Schedule: : 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM. {MUST BE FLEXIBLE ON OVERTIME AND ON WEEKENDS}

RESPONSBILITIES:

• Refine our human resources policies and procedures to ensure best practice.
• Overall management of our contingent labor relationships and developing competitive staffing strategies for both short term and long-term requirements.
• Establish measurement criteria to ensure effectiveness and applicability in alignment with organizational goals and objectives.
• Oversee the performance management processes for team.
• Ensure all colleagues are supported in their career development goals.
• You will be the central point of contact to provide human resources advice, guidance and customized solutions to local management and employees.
• This position will be critical in determining the needs of the organization, assisting in developing plans, and proactively implementing the plan utilizing a variety of key resources inside and outside of the department.
• Coordinate with site managers and HR staff to address site-specific challenges and promote a unified HR approach across the organization.
• Stay abreast of federal, state, and local labor laws and regulations, ensuring compliance with statutory requirements and proactively addressing potential risks.
• Collaborate with legal counsel and senior management to mitigate HR-related risks and liabilities, providing guidance and recommendations as needed.
• Continuous involvement and support with departmental process improvements
• Any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal-oriented work environment
• This job description is not intended to be a comprehensive list of duties and responsibilities, the Company reserves the right to change or modify the job description at any time, with or without notice.

REQUIREMENTS:

• 5+ years of experience with Human Resource Management
• Must have experience managing HR professionals
• Must have experience reporting in HR Systems and Datavases
• Must have experience working with staffing agencies partnerships
• MUST BE Bilingual Spanish/English (Read/Write/Speak)
• Bachelor’s Degree in HR, Business Management or related field, OR equivalent work experience
• Must have experience with payroll and ATS systems
• Must have experience with auditing and auditing reporting
• Must have strong analytical skills and Excel knowledge

RemX seeking administrative support to work in their Claims Department. This is a 6 month contract, with possible contract to hire

Job Title: Claims Admin Support Specialist Intermediate

Pay Rate: $20.66
• ONSITE
• Location Address: 400 Mall Blvd Ste D, Savannah, GA 31406
Schedule
• Contract to possible hire
• Estimated duration: 6 months
• Extensions- Possible
• Days: Mon- Friday

Top must-have skills / Candidate Requirements:
• MS Office- Word (Beginner level)
• Customer Service Face to face when co-worker is not there.
• Multitasking
• Adapt Quickly and learn process and programs

Education
• High School diploma or GED equivalent
• At least 1 year office experience

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Position Title: Customer Service/Call Center 

Location: Onsite – Knoxville, TN

Pay: $18.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

CSR- RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.

Hybrid role after training

PERMANENT PLACEMENT!

$20/hr.

Monday-Friday – 10:00 am – 7:00 pm (.50 sift differential for EST) or 11:00 am – 8:00 pm (plus .50 shift differential)

Training – Monday – Friday – 9:00 am to 6:00 pm for 4-6 weeks

Key Responsibilities

• Assists B2B Vendors with payments, missing payments, payment changes, logging into portals, etc.
• Experience speaking with Businesses through various channels.
• Maintain a positive, empathetic, and professional attitude toward potential customers at all times
• Ensure daily performance goals are met.
• Keep records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional support.

Job Requirements:

Requirements:

HS Diploma

1 1/2 - 2 years job longevity w/in same company

1 year call center familiarity discussing payment and vendor information.

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Position Title: Customer Service/Call Center 

Location: Onsite – Knoxville, TN

Pay: $18.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· Escalate issues to team leads as soon as they are realized

· Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role