Miami, FL

RemX is proud to partner with reputable organization in Doral, is seeking for experienced Customer Service Representative to join a team of sharp, energetic and competitive professionals!

Customer Service Representative responsibilities include:

• Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
• Handling emails and customer complaints and concerns in a professional manner.
• Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
• Processing changes or cancellations to delivery orders.
• Assist in monitoring progress of delivery routes throughout the U.S.
• Completing forms and determining necessary changes for service requested.
• Other duties may be assigned to meet business needed
• Data entry and filing paper work
• Able to attend to client phone calls, online orders, process purchase orders, check inventory and process payments.
• Must be articulate, professional, able to work well under pressure.
• Bilingual English/Spanish required

Monday-Friday 8:00AM-5:00PM

Reputable organizations in Pompano is seeking for experienced Shipping Office Coordinator to be part of their team.

Main Job Tasks and Responsibilities

Shipping Office Coordinator Responsibilities:

• Engages with drivers with a positive attitude on a daily basis
• Manages the shipment and receipt of all products.
• Collaborates and communicates with customer service representatives, service providers, and others involved in the shipment and receipt of products.
• Tracks, traces, and updates the status of incoming and outgoing shipments.
• Maintains a clean, neat, and member-ready area.
• Maintains an accurate log sheet of daily driver log (Inbound/Outbound), scanning inventory, and counting accurately.
• Provides additional backup support for shipping and receiving departments.
• (Promptly unloads trucks and deliveries and sorts and stocks receivables) Not required to perform task but cross-training will take place to fill any time slot voids that may take place.

MUST HAVE INTERMEDIATE KNOWLEDGE OF MS. EXCEL.

Schedule: Sunday-Thursday 7:30AM-3:30PM

RemX is proud to partner with reputable organization in Lake Mary, seeking for a 2-6 month contract Receptionist.

Responsible for answering the company phones sending out and distributing US Postal mail, UPS an Fedex. Process daily invoicing for billing and assist various departments with administrative tasks.

RECEPTIONIST DUTIES AND RESPONSIBILITIES

• Answer the phones in a friendly, helpful, and efficient manner
• Prepare letters for mailing; open and distribute company mail
• Prepare packages for UPS and USPS pick-up
• Enter shipment detail into UPS system
• E-mail office personnel tracking numbers for packages being shipped via UPS/FedEx
• Process daily billing/invoicing
• Match Purchase orders with delivery receipts
• File Invoices daily
• Assist Human Resource manager with recruiting flow
• Schedule candidates’ interviews
• Comply with company policies and procedures

Schedule: Monday-Friday 8:30am- 5pm OT Required

RemX is proud to partner with a reputable Wholesale/Manufacturing organization in the Miami area that is seeking Sales Representatives | E-commerce background a PLUS!

Sales Representative responsibilities:

• Ability to sell, promote products and services while providing professional and courteous customer service.
• Work Independently and as part of a team
• Upselling and Cross-Selling products and services.
• Communicating with inbound calling customers, making outbound calls to potential customers, and following up on leads.
• Closing sales and achieving sales targets.
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information

Schedule: Monday-Friday 9:00AM-5:30PM

RemX is proud to partner with a reputable Wholesale/Manufacturing organization in the Miami area that is seeking Call Center Representatives | E-commerce background a PLUS!

Call Center Representative responsibilities:

• Engage directly with customers and channel partners for a variety of topics ranging from; order status, tracking information, product inquiries, specification requests, return requests, and customer satisfaction.
• Field inbound calls and perform outbound calls for follow-ups, stock swaps, updates, and post-satisfaction surveys.
• Ability to communicate through multiple channels (Phone, Email, Text); sometimes simultaneously
• Ability to maintain confidentiality and secure customer sensitive information.
•  Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
• Operate with understanding, active listening, patience, empathy and kindness to customers and Team Members alike.
• Operate with a willingness to learn and operate in a culture of being open-minded to grow.
• Ability to research and document customer issues, products, and resolutions.
• Critical thinking is a must.

Schedule: Monday-Friday 9:00AM-5:30PM

Reputable organization in the Doral area is seeking for a Bilingual E-Commerce Customer Service Representative.

Bilingual Customer Service Representative (E-Commerce Department) responsibilities include:

• Accurate order entry of orders placed via web.
• Heavy data entry of orders 
• Processing changes or cancellations to delivery orders.
• Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
• Handling emails and customer complaints and concerns in a professional manner.
• Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
• Assist in monitoring progress of delivery routes throughout the U.S.
• Completing forms and determining necessary changes for service requested.
• Other duties may be assigned to meet business need
• Must be Bilingual (English/Spanish)

Schedule: Monday-Friday 9:00AM-5:00PM

Reputable Logistics organization in the Hialeah Gardens area is seeking for a Bilingual Customer Service Representative.

Bilingual Customer Service Representative responsibilities include:

• Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
• Handling emails and customer complaints and concerns in a professional manner.
• Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
• Processing changes or cancellations to delivery orders.
• Assist in monitoring progress of delivery routes throughout the U.S.
• Completing forms and determining necessary changes for service requested.
• Other duties may be assigned to meet business need
• Must be Bilingual (English/Spanish)

Schedule: Monday-Friday 10:00AM-7:30PM

RemX is proud to represent a Reputable Freight Forwarder organization in Doral seeking for Logistics - Air Export  Coordinator in Doral.

Air Export Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR AIR EXPORT COORDINATOR include the following:

• Prepare required documentation to complete Export process.  
• Providing  quotations for cargo, containers, vehicles and general cargo through the air lines.
• Coordinated loading of containers with vendors in order to be exported to the customers.
• Data entry - preparation of proper Export documentation (Creating Bill of ladings, Air Way Bills, S.E.D. filing.
• Coordinating cargo pickups and deliveries.
• Requesting Booking Confirmations to the different airlines.
• Must be Bilingual English/Spanish
• CARGOWISE software required

Salary - $17.00-$20.00 per hour pending experience

Schedule - Monday-Friday / Business Hours 9:00AM-5:00PM

Location: Doral 

Reputable organization in Doral is seeking for a High-end Bilingual Receptionist/ Administrative Assistant to be part of their fast innovative team!  

Ideal Bilingual Receptionist/ Administrative Assistant candidate should have the following skills:

• Solid experience as a Receptionist / Administrative  Assistant providing support to the management team.
• The candidate will be responsible for visitor check-ins, phone calls, messages, etc.
• Microsoft literate, previously with basic knowledge of Microsoft PowerPoint, Outlook, Excel, and Word
• Able to create, enhance, modify, and overall put together PowerPoint presentations
• Able to support with supply orders for the office and its departments
• Candidate must possess strong emotional intelligence and overall corporate professionalism
• Candidate must be able to work with strict deadlines, self-directed, organized, and under pressure
• Bilingual English/Spanish

Schedule: Hours will be 08:00-05:00PM Monday through Friday

RemX is proud to partner with a reputable Wholesale/Manufacturing organization in the Miami area that is seeking Call Center Representatives | E-commerce background a PLUS!

Call Center Representative responsibilities:

• Engage directly with customers and channel partners for a variety of topics ranging from; order status, tracking information, product inquiries, specification requests, return requests, and customer satisfaction.
• Field inbound calls and perform outbound calls for follow-ups, stock swaps, updates, and post-satisfaction surveys.
• Ability to communicate through multiple channels (Phone, Email, Text); sometimes simultaneously
• Ability to maintain confidentiality and secure customer sensitive information.
•  Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
• Operate with understanding, active listening, patience, empathy and kindness to customers and Team Members alike.
• Operate with a willingness to learn and operate in a culture of being open-minded to grow.
• Ability to research and document customer issues, products, and resolutions.
• Critical thinking is a must.

Schedule:

Monday-Friday 9:00AM-5:30PM

Reputable global organization in Doral is seeking for an Air Export Coordinator. Must have 2+ years of experience.

• Arranges for consolidation and/or deconsolidation of containers.
• Ensures that invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Performs other duties as required and assigned.
• Prepares issues and submits documentation to ensure proper exportation of cargo.
• Ensures that service commitments are achieved and maintained in accordance with client and company objectives.
• Provides clients with information and guidance concerning terms of delivery & payment, insurance, services or other matters affecting the their needs.

Bilingual English/Spanish required

Reputable organization in the West Palm Beach area is seeking for a Bilingual Customer Service Representative to join their team in a fast pace environment.

Bilingual Customer Service Representative Responsibilities:

Responsible for acting as a liaison between customers and organization. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Primary responsibilities

• Resolve customer complaints via phone, email, mail..
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions terms of sale.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Utilize computer technology to handle high call volumes.
• Bilingual English/Spanish