Miami, FL

Reputable organizations in Pompano is seeking for a Bilingual Call Center/Customer Service Representative to be part of their team (Long term Contract)

Customer Service Responsibilities Include:

Main Job Tasks and Responsibilities

• Assist in taking customer Service Calls and assist with Dispatcher in Local area.
• Deal directly with customers either by telephone or electronically
• Respond promptly to customer inquiries
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Direct requests and unresolved issues to the designated resource
• record details of inquiries, comments and complaints
• Communicate with the customers regarding quotes that are needed to complete the repair to their equipment
• Be available to provide updates to the customer and/or associates when they have questions in regards to the service calls
• Bilingual English/Spanish required

Reputable Global Logistics organization in the Doral area is seeking for Air Export Coordinator to be part of their gateway team. IMMEDIATE HIRE!

Air Export Coordinator responsibilities include:

• Customer service support at desk level to all internal customers, vendors, suppliers, agents to ensure coordination and logistics of shipments.
• Prepare price quotations on outbound Air Export freight
• Rate and Rote Air Export traffic
• Follow up with customers to resolve inquires
• Prepare, route and cut Air bills and manifests
• Arrange for pickup and movement of freight to gateways
• Initiate and maintain customer master profiles in order
• Process documents and information through internal System
• Maintain clear, oral and written communication with other offices overseas.
• Review all shipment export documentation prior to finalizing
• Select Carrier to be used for shipment and prepare documents for carrier Prepare, route and cut airbills and manifest
• Bilingual English/Spanish

RemX is proud to represent Logistics organization in Medley seeking for a Bilingual Dispatcher / Customer Service. "Fast pace environment" Position is NOT remote.

Dispatcher /Customer Service Representative Responsibilities:

• Ensure delivery on promise of outstanding service.
• Work side by side with drivers regarding deliver routes
• Contacting customers to confirm/reschedule deliveries
• High volume data entry of delivery receipts.
• To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
• Assist with customer questions/concerns on daily freight 
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Process changes or cancellations to delivery orders
• Bilingual English/Spanish

Schedule:  11:30AM-8:00PM  -Weekends are REQUIRED 

Reputable Nationwide Logistics organization in Jupiter is seeking for experienced Shipping Clerk to be part of their fast innovative Customer Service team. THIS ROLE IS NOT REMOTE!

Responsibilities:

• Manages the shipment and receipt of all products.
• Collaborates and communicates with customer service representatives, service providers, and others involved in the shipment and receipt of products.
• Tracks, traces, and updates the status of incoming and outgoing shipments.
• Maintains a clean, neat, and member-ready area.
• Maintains an accurate log sheet of daily driver log (Inbound/Outbound), scanning inventory, and counting accurately.
• Engages with drivers with a positive attitude.
• Provides additional backup support for shipping and receiving departments.
• (Promptly unloads trucks and deliveries and sorts and stocks receivables) Not required to perform task but cross-training will take place to fill any time slot voids that may take place.

Shifts available:

Evenings: $19.00 per hour

Group A : 6p-6a, 3 days on (Sun/Wed/Th), approx. 36 hour workweek

Group B : 6p-6a, 4 on (M/T/F/Sat), approx. 48  hour workweek

Day Shift: $18.50 per hour

Group A : 6a-6p, 3 days on (Sun/Wed/Th), approx. 36 hour workweek

Group B : 6a-6p, 4 on (M/T/F/Sat), approx. 48  hour workweek

Reputable organization in Doral is seeking for a Customer Service Assistant. Ideal candidate is self-starter, personable, polished, sophisticated front office appearance, strong verbal and written communication skills in English and Spanish a must.  Knowledge of design.  Strong people skills.  Effective customer service experience.

Customer Service Assistant requirements:

• Answer incoming calls and handle routine customer concerns.
• Execute all necessary steps required to promote the organization experience, including promotional requests, creating sales orders, providing price quotations, coordination on custom jobs and artistic projects.
• Troubleshoot customer pending issues to bring resolution and complete satisfaction.
• Maintain CRM and job registration databases.
• Work closely with Customer Service Manager to assist in sales efforts and projects.
• Consult with designers, specifiers, architects, and installers/contractors on residential and commercial projects.
• Provide information as it pertains to different product lines and general installation information.
• Maintain a working relationship with internal customers and other-related departments (i.e.

RemX is proud to represent a well established organization in the Downtown Fort Lauderdale area seeking for contract Office Clerk to work in a legal office environment (Long Term  Contract) Courthouse - Government facility.

Office Clerk Responsibilities:

• Accurate Data Entry into internal system
• Verify accuracy of information being processed for manager signature.
• Assist with other clerical duties including typing/word processing, filing, copying, scanning, etc.
• Ability to multitask, handle pressures and meet deadlines
• Provide additional support as may be requested by leadership
• This position may require sitting at a desk for an extended period of time.

SCHEDULE 8:00AM-5:00PM Monday-Friday

SALARY: $12.50 PER HOUR 

LOCATION: Downtown Fort Lauderdale

RemX is proud to represent a well established and reputable Government organization in the Downtown Fort Lauderdale area, seeking for a Courthouse Data Entry Clerk to work in a legal office environment attending the general public (Long Term Contract) Courthouse/Government facility.

Data Entry Clerk Responsibilities:

• In-person Customer Support to general public regarding their cases
• Assisting general public with processing of legal documentation (In-person)
• Accurate Data Entry into internal system
• Verify accuracy of information being processed for manager signature.
• Assist with other clerical duties including typing/word processing, filing, copying, scanning, etc.
• Ability to multitask, handle pressures and meet deadlines
• Provide additional support as may be requested by leadership
• This position may require sitting at a desk for an extended period of time.

SCHEDULE 8:00AM-5:00PM Monday-Friday

RemX is proud to represent a well established and reputable Government organization in the Downtown Fort Lauderdale area, seeking for a Courthouse Office Assistant to work in a legal office environment attending the general public (Long Term Contract) Courthouse/Government facility.

Office Assistant Responsibilities:

• In-person Customer Support to general public regarding their cases
• Assisting general public with processing of legal documentation (In-person)
• Accurate Data Entry into internal system
• Verify accuracy of information being processed for manager signature.
• Assist with other clerical duties including typing/word processing, filing, copying, scanning, etc.
• Ability to multitask, handle pressures and meet deadlines
• Provide additional support as may be requested by leadership
• This position may require sitting at a desk for an extended period of time.

SCHEDULE 8:00AM-5:00PM Monday-Friday

Reputable Non-profit organization is seeking for a Social Work -Telephone Reassurance Representative with a Bachelors in Social Work, Science or Psychology. "Remote work available" LOCAL CANDIDATES ONLY

Telephone Reassurance Representative: Main goal is to provide follow up to applicants needing program assistance.

• Perform Outbound service calls and follow up on database applications via phone 
  
• Perform questionnaires via phone for Food Stamp applications and other services available
• Check-in on services needed 
• Responsible for following up applications/database applicants 
• Person must be detail driven - articulate and patient.
• M-F business hours 8-5pm
• Bilingual English/Spanish a MUST

Must have a Bachelors in Social Work, Science or Psychology

 LOCAL CANDIDATES ONLY

RemX is proud to represent a reputable organization in the Medley area that is seeking for an HR Administrative Assistant to be part of their team - This role is not remote!

HR Administrative Assistant Position:

• Assist with recruitment process and daily follow ups of badges progress
• Maintenance of payroll and filing system
• Daily maintenance of passwords in HR software system
• Assist with PTO balances 
• Scanning, faxing, filing
• Data entry and computer skills are required

 Schedule: 8:00am-5:00pm: may be required to work some days from 9am to 6pm or 7am to 4 pm.   

Logistics organization in the Doral area is seeking for a Bilingual Office Assistant - Logistics experience a PLUS! THIS ROLE IS NOT REMOTE!

 Responsibilities include:

• Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
• Communicating with customers when necessary to advise delay and/or information necessary to process orders.
• Handling emails and customer complaints and concerns in a professional manner.
• Processing changes or cancellations to delivery orders.
• Must be Bilingual English/Spanish

Schedule - Monday-Friday 8:30AM-5:30PM

Reputable Supply Chain organization in Medley is seeking for a Bilingual Customer Service Representative to join their innovative Customer Service team.

Schedule: Monday through Friday 8:00AM- 5:00PM

Responsibility for Customer Service Representative include:

• Interacts with clients and translates customer and business requirements into deliverables.
• Investigates tactical questions and issues received from clients or that are developed internally and responds directly to the client.
• Works closely with all functional departments to provide one-stop solution for clients.
• Communicates proactively with the client regarding business issues and opportunities.
• Prepares internal and external client reports, ensuring appropriate client metrics are generated, data is accurate and reporting deadlines are met on a timely basis.
• Manages inventory turns and monitor/forecast stock level accurately and liability born by customer.
• Manages and monitors the daily flow of orders and supports order management activities such as order backlog management, expediting, reconciling orders, and new part setup.
• Supports the pricing and invoice process.
• Coordinates and monitors projects, such as new service launches, between internal departments and the client.
• Bilingual English/Spanish