Miami, FL

Reputable organization in West Palm Beach is seeking for a Bilingual Customer Service Advisor to join their team!

Ideal candidate enthusiastically delivers an exceptional customer experience to all prospects via telephone, chat, email, and walk-ins. Serves as a knowledgeable resource, guiding customers in understanding product features and benefits. Manages A/R for incoming orders.

Responsibilities include Customer Service and Accounting functions:

Customer Service:

• Utilizes multiple service channels (in person, email, chat, phone, etc.) to provide an outstanding customer experience.
• Serves as a knowledgeable consultant and assists customers in understanding products and benefits and purchasing products.
• Utilizes proactive and intuitive techniques to enhance the customer experience by providing suggestions for products that match customer interests and needs.
• Responds to inbound customer inquiries and escalates if necessary to find solutions to customer needs and requests.
• Effectively responds to escalated customer inquiries from junior customer consultants and escalates if necessary to find solutions to customer needs and requests.

Accounting Responsibilities:

• Manages daily A/R for all incoming orders.
• Prepares daily deposits, handles cash, and closes out the cash register.
• Reports daily postings of cash receipts and sales.
• Enters accurate sales/accounts receivable transactions into SAP.
• Prepares and post accounts receivables transactions.

Schedule: Monday-Friday 8:00AM-5:00PM

Reputable Non-Profit organization in Doral is seeking for professional, caring and resourceful Helpline Customer Service Support Representatives to work in their Community Helpline Resources Department.

Helpline Support Representative Responsibilities Include:

Main Job Tasks and Responsibilities

• Assist in taking Inbound customer Service Calls
• Obtain and evaluate all relevant information to handle inquiries and provide callers with referral information.
• Deal directly with callers via telephone 
• Respond promptly to customer inquiries
• Direct requests and unresolved issues to the designated resource
• Bilingual English/Spanish a Must

Schedule:Monday-Friday 8:00AM-5:00PM 

Must have a Bachelors in Social Work, Science or Psychology

Reputable Non-profit organization is seeking for a Social Work Admin with a Bachelors in Social Work, Science or Psychology. Will Train

Main responsibilities will be administrative duties such as:

Experience with Information Referrals is a PLUS (able to research/gather information on benefits available)

• Processing Social Worker's paperwork.
• Person must be detail driven - articulate and patient.
• Must follow up on verification and any documentation as needed.
• Identified callers with information and referrals concerning benefit programs, services and activities.
• Responsible for following up with patients, relatives and/or medical professionals 
• M-F business hours 8-5pm
• Bilingual English/Spanish a MUST

RemX is proud to represent Logistics organization in Doral seeking for Logistics Clerk to assist with daily office activities / Will train.

Logistics Clerk Position Requirements:

• Responsible for order processing, collecting stock location orders and printing delivery and pick-up requests
• Records amount of material received or shipped through a computerized system
• Carry out tasks as assigned by the warehouse team leader
• Detail-oriented and capable of noticing small errors on orders
• Capable of managing time effectively and multi-tasking as necessary
• Data entry and computer skills are required
• Basic excel skills are required
• Bi-lingual (English/ Spanish)

Need extra cash? RemX is seeking temporary Bilingual Receptionist for vacation coverage at different client locations in the Miami Area. Ideal candidates are professional and able to handle high-end customers via phone and email.

Bilingual Receptionist Responsibilities:

• Greets visitors warmly and make sure they are comfortable.
• Answers phones and operate a switchboard.
• Answers inquiries about company and screen phone calls.
• Hands out employee applications and assists applicants with the completion of the forms.
• Collects and distributes correspondences and other mail.
• Assists with scheduling meetings and reserves conference rooms as needed.
• Updates appointment calendars.
• Must have experience using Microsoft Office
• Bilingual English / Spanish