Atlanta, GA – Contact Center Support

• Title : Correspondence Representative (Admin)
• Start Date: ASAP
• Pay Rate: $16/hour
• Assignment Type: Temp (Through end of year, with potential for extension)
• Location: Onsite (Fremont, MI 49413)
• Schedule: Mon–Fri (Flexible start times: 7am, 7:30am, or 8am)

Key Responsibilities

• Review and process policy changes with a high level of accuracy and professionalism
• Generate and send customer correspondence related to active policy updates, including:
  • Name changes
  • Beneficiary updates
  • Address changes
• Utilize pre-established templates to prepare correspondence, ensuring all policy details are verified prior to distribution
• Maintain compliance with all company policies, procedures, and quality standards

Customer Service Retention & Sales Representative

Location: South Charleston WV 25303

Pay: $17.00/hour + Performance-Based Bonuses (Average $400–$450/month; top performers earn significantly more)

Hours: 8am-5pm EST

Responsibilities

• Deliver exceptional customer service over the phone.
• Resolve customer concerns professionally and efficiently.
• Retain customers by identifying needs and presenting appropriate solutions.
• Utilize consultative selling techniques to identify upsell and cross-sell opportunities.
• Explain products, services, pricing, and promotions clearly and accurately.
• Process account updates, service requests, and retention transactions.
• Follow established call flows and quality standards.
• Maintain accurate documentation and account records.
• Navigate multiple systems while engaging customers effectively.
• Meet performance goals related to customer satisfaction, retention, and sales outcomes.
• Build long-term customer loyalty through personalized service and value-based recommendations.

Requirements

• Outstanding customer service skills
• 2+ years of call center or high-volume customer service experience
• Previous retention, save desk, subscription, or customer support experience
• Sales experience including:
  • Inside sales
  • Upselling
  • Cross-selling
  • Consultative sales
  • Revenue-generating customer support
• Proven ability to influence customer decisions and recommend value-based solutions
• High school diploma or equivalent

Customer Service Representative

Dallas, TX 75234 (Onsite)

$17/hour

Full-Time | Monday - Friday | 8-Hour Shifts (8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM)

Temp-to-Hire Opportunity

Immediate Openings - Start ASAP!

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our growing team in Dallas, TX. This position supports the mortgage tax industry by researching property tax information, contacting government agencies, and maintaining accurate records.

This is an excellent opportunity for candidates with customer service, administrative, call center, or data entry experience who enjoy research, problem-solving, and phone-based communication.

Key Responsibilities

• Conduct research on property tax records using online resources and databases.
• Make outbound calls to county, city, and government agencies to obtain and verify property tax information.
• Accurately enter and update information within internal systems.
• Follow up on missing or incomplete information to ensure data accuracy.
• Handle a high volume of outbound calls in a professional and courteous manner.
• Review records for completeness and accuracy.

📍  Intake Specialist

💲 $22/hr (English) | $25/hr (Bilingual Spanish)

🕒 Full-Time | Temp-to-Hire

📅 Start Date: Week of November 15

Training: Monday-Friday, 8:00 AM-4:30 PM (4 weeks)

Hours After Training: Flexible schedules within 7:00 AM-7:30 PM EST

Bilingual Spanish candidates highly preferred!

📍 Onsite Duluth, GA (Onsite)

Process will move quickly

We're hiring 4 Intake Analysts for a busy personal injury law firm! This is a phone-based role ideal for candidates with inside sales, outbound calling, SDR, or high-volume customer service experience.

? Build rapport with potential clients

? Handle inbound & outbound calls

? Manage follow-ups and lead pipelines

? Enter information accurately while multitasking

? Work toward performance and attendance goalssales

Hours: Need availability Monday-Friday 8am-8pm with Rotating Saturdays 8a-5p

Pay: $20hr

Type: Direct Hire - Perm

Responsibilities:

• Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency
• Assist customers with everyday banking needs, including:
  • Account balances, transactions, and general inquiries
  • Online and mobile banking support
  • Debit/credit card concerns (activation, disputes, fraud alerts)
  • Basic product information (checking, savings, loans, etc.)
• Accurately document all customer interactions in system records
• Resolve issues on first contact whenever possible; escalate complex situations when needed
• Identify opportunities to educate customers or recommend appropriate banking solutions
• Meet performance goals related to call quality, productivity, and customer satisfaction
• Follow all compliance, security, and privacy guidelines to protect customer information

Requirements:

• High school diploma or equivalent
• High volume call center experience
• 1+ year of customer service or call center experience
• Strong communication and active listening skills
• Ability to multitask and navigate multiple systems efficiently
• Basic computer proficiency (Microsoft Office, CRM tools, or similar)
• Banking experience preferred
• Reliable, detail-oriented, and able to work in a fast-paced

Duluth, GA | $22-$25/hr | Temp-to-Hire

We're hiring Intake Specialists to join a busy personal injury law firm in Duluth, GA. This is a high-volume phone-based role focused on speaking with prospective clients, building trust, gathering information, and following up to help move cases forward.

Pay

• $22.00/hr (English Speaking)
• $25.00/hr (Bilingual Spanish)

Schedule

Training (4 Weeks)

• Monday-Friday, 8:00 AM - 4:30 PM

After Training

• Full-time, Monday-Friday
• Flexible schedules between 7:00 AM - 7:30 PM EST

Responsibilities

• Handle inbound and outbound calls
• Build rapport with potential clients
• Manage lead follow-up and pipeline activity
• Accurately enter information while on calls
• Navigate multiple systems at once
• Meet attendance, performance, and KPI goals

Qualifications

• Inside sales, SDR, outbound sales, retention, or call center experience preferred
• Strong follow-up and relationship-building skills
• Comfortable spending most of the day on the phone
• Ability to work in a metrics-driven environment
• Spanish bilingual candidates strongly preferred