Atlanta, GA – Contact Center Support

Pay: $26 hourly

Hours: Normal Business Hours

Location: Fremont, MI

Key Responsibilities

• Resolve rejected reinsurance transactions and coordinate with internal teams
• Match policies to clients and ensure accurate system linkage
• Process updates, documentation, and claim-related adjustments
• Review policy activity to ensure correct reinsurance application
• Identify and resolve billing discrepancies
• Monitor over-retention and overinsurance issues and take corrective action
• Maintain accurate records across systems (TAI, policy admin)
• Perform additional duties as needed

Qualifications

• Bachelor’s degree or equivalent experience (Finance/Accounting background preferred)
• 5+ years in Life Insurance, Reinsurance, or Finance/Accounting (preferred)
• TAI system experience (preferred)
• Strong analytical and problem-solving skills
• High attention to detail and ability to manage multiple tasks
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office
• Self-motivated with the ability to work independently and collaboratively

Work Environment

• Office-based role with extended computer use
• May require occasional extended hours during peak periods

LOCATIONS: Jacksonville FL Onsite

Pay: $21 per hour

Temp to Hire

Schedule After Training: Monday-Friday 8am-5pm EST

Title: Lead Wholesale Pricing Coordinator

Job Duties:

• Creates all customers for the US Division off the SAP master tables based on Sales new account packets
• Perform weekly audits of pricing data to ensure accuracy and compliance
• Maintain a structured archival system for all pricing documentation and updates
• Troubleshoot and resolve daily pricing discrepancies related to sales orders within SAP
• Partner with Compliance and Finance teams to validate and investigate pricing and master data claims
• Manages daily reporting to identify price discrepancies and resolve errors with documentation
• Completes daily trouble shooting related to pricing discrepancies with sales orders

Qualifications:

• Bachelors Degree (Preferred)
• Previous Data Entry and SAP Experience
• Strong Excel, Pivot Table, VLOOKUP and Microsoft Experience
• Experience working in operations within field of warehouse, retail, or distribution environment
• ERP Experience (Preferred)
• Must be a self-starter who is extremely detail oriented, organized, focused, can multi-task and can work well with a team
• Commute to our Jacksonville office five days a week

If this opportunity aligns with your experience and availability you may alternatively email your updated resume to:

kehinde.sosina@remx .com

LOCATIONS: Onsite Fremont Michigan (49413)

Pay dependent on Analyst Experience: $25 - $28 per hour

12 Month Contracted Role

Title: Reinsurance Analyst

Key Responsibilities

• Review, analyze, and correct rejected or failed reinsurance transactions; partner with internal teams to resolve issues efficiently.
• Match new policies to existing client records, ensuring accurate linkage, resolving discrepancies, and monitoring for potential overages.
• Process workflow updates, including policy changes, client data updates, and finalized claim documentation.
• Enter, validate, and adjust claim-related financial transactions, including expenses, prorations, and billing to reinsurers.
• Review policy activity (e.g., new business, terminations, and adjustments) to ensure correct application of reinsurance coverage in accordance with treaty terms.
• Monitor for over-retention situations and initiate corrective actions, collaborating with Underwriting, Policy Administration, and other departments as needed.

Qualifications

• 5+ years of experience in Life Insurance, Reinsurance, or Finance/Accounting/Audit
• Experience researching and resolving complex financial or operational issues
• Experience with TAI (The Administration Interface) system or similar insurance administration platforms
• Proven ability to work independently, demonstrating initiative and sound decision-making
• LOMA designations or experience in Accounting or Finance

We are partnering with a company offering a unique opportunity for seasoned insurance professionals who want more control, more upside, and more long-term stability.

We’re looking for individuals who are currently:

• Running a captive agency, or
• Working as an independent producer under someone else’s umbrella

This opportunity gives you:

• 100% ownership of your book of business
• The ability to build your own brand with full autonomy
• Higher commissions through established group carrier relationships
• A complete back-office infrastructure (systems, tools, accounting, and operational support)
• Access to top-tier carriers without the burden of negotiating contracts alone

If you’re strong in sales, marketing, and networking—and you’re ready to stop building someone else’s asset—this could be the ideal next move.

Fully commission based on your book of business.

Contact Center Operations Specialist

Onsite: Jacksonville, FL 32218

Hours: Monday–Friday, 8am–5pm

Pay: $21–$24/hr

Contract-to-Hire

Overview

We’re seeking a detail-oriented professional who excels at turning data into clear, actionable insights. In this role, you’ll support leadership by transforming high-volume reporting into polished, executive-ready updates. You’ll also help maintain smooth financial operations by ensuring invoices are processed accurately and on time.

Key Responsibilities

• Compile and manage high-volume operational and contact center reports
• Translate data into clear, executive-ready presentations
• Build polished materials using PowerPoint, Canva, and Copilot
• Consolidate insights and communicate trends to stakeholders
• Support leadership with reporting for business reviews and decisions
• Ensure reports are accurate, timely, and ready for broad distribution
• Support AP processes, including invoice tracking and issue resolution
• Maintain records and assist with month-end activities
• Contribute to process improvements across reporting and finance workflows

Qualifications

• 2+ years in contact center operations, reporting, or AP support
• Strong ability to synthesize data into executive summaries
• Advanced PowerPoint, Excel, and presentation design skills
• Experience in high-volume reporting environments
• Detail-oriented, organized, and able to support senior leadership

Insurance Broker (Own Your Book)

Direct Hire | Commission-Based

We’re seeking experienced Insurance Brokers ready to take ownership of their career, income, and client relationships. This opportunity offers the freedom of independence with the support of an established platform—no captive limitations.

What You’ll Get

• 100% ownership of your book of business
• Build and brand your own agency
• Access to top carrier relationships
• Higher earning potential (commission + revenue share)
• Back-end support (accounting, technology, CSR resources)
• Mentorship and onboarding

Compensation

• Commission-only
• $5,000 one-time buy-in
• Revenue share model (15% top-line)
• Average earnings ~$94K; high performers $100K–$140K+

What We’re Looking For

• 3–5+ years of insurance sales experience
• Personal Lines, Commercial Lines, or both
• Background with carriers like State Farm, Allstate, Progressive, or similar
• Proven sales success and client relationship skills
• Entrepreneurial mindset

RemX is Seeking Independent Insurance Sales Agents

 Have you ever thought about owning your own book of business and growing your personal brand? Or are you finding it challenging to scale and take your business to the next level?

 Commission Only based role-Remote

• Full ownership of your book of business and brand with strong company support - 5k One-time upfront fee

• Access to best-in-class systems, tools, and infrastructure

• Leverage established carrier relationships

• Earn higher commissions through group buying power

• Receive accounting and back-office support

• Guidance on building and growing your agency

• Marketing strategy and planning support

• Development of a customized business plan

• Flexibility to receive as much or as little support as needed

• Opportunity to write your first policy within your first days

• Ability to build your agency within 4–6 weeks

• Coaching and support to write commercial business and grow your book faster, in addition to personal lines

For a simple on-boarding process  please email your resume to Janice.Akins@RemX.com

RemX is hiring a detail-oriented Pricing Operations Analyst in Jacksonville, FL. This onsite, temp-to-hire role ($20–$21/hr) focuses on high-volume data entry, pricing accuracy, and ERP (SAP) support. Responsibilities include maintaining pricing data, resolving discrepancies, auditing records, and supporting compliance. Ideal candidates have strong Excel skills, attention to detail, and experience in fast-paced, data-driven environments.

Overview:

Supports contact center performance through reporting, insights, and accounts payable processing. Partners with Operations, Workforce Management, and Finance to drive efficiency, accuracy, and on-time payments.

Key Responsibilities:

• Create and maintain daily/weekly/monthly contact center performance reports (service level, AHT, adherence, occupancy, etc.)
• Develop executive-ready scorecards and presentations (WBR/MBR/QBR) with clear insights and action items
• Ensure SOX-compliant documentation and collaborate cross-functionally for continuous improvement
• Process PO-based invoices in SAP (3-way match: PO/GR/Invoice) and resolve discrepancies
• Track invoice status, due dates, and approvals to support timely payments and month-end close
• Monitor workflows, follow up on issues, and support operational tracking and reporting

Qualifications:

• 2+ years in contact center reporting, operations analytics, AP, or similar role
• Strong Excel skills (pivots, lookups, data analysis)
• Experience with SAP or ERP systems and invoice processing
• Ability to create executive-level reporting and presentations
• Familiarity with Power BI/Tableau, SQL, or reporting automation tools preferred
• Detail-oriented with strong problem-solving and communication skills

RemX is hiring a detail-oriented Reinsurance Analyst (onsite, Fremont, MI) for a 12–18+ month contract at $30/hr. This role focuses on managing reinsurance workflows, reviewing data for accuracy, and supporting reporting and compliance. Candidates should have strong Excel skills, attention to detail, and the ability to handle multiple priorities. Insurance or financial experience preferred.

Banking Call Center Agent

Job Duties:

• Manage high-volume inbound and outbound calls with professionalism and efficiency
• Assist customers with account inquiries, transactions, and service requests
• Resolve issues and complaints while ensuring a great customer experience
• Identify customer needs and provide accurate solutions or escalate when necessary
• Perform account maintenance tasks such as transfers, stop payments, and updates
• Meet individual and team performance goals (KPIs)

Qualifications:

• 1 year call center (Banking preferred) or:
• 1+ year of customer service, retail, or call center experience
• Strong communication and customer service skills
• Tech-savvy with knowledge of basic computer systems and online tools
• High school diploma or equivalent required
• Bilingual a plus
• Banking or Financial Service Experience (Preferred)

LOCATIONS: Onsite Fremont Michigan (49413)

Pay: $16

Start: June 2026

1 Year Contracted to Possible Hire

Schedule: Monday – Friday

Title: Administrative Associate

Key Responsibilities

Review and process incoming account change requests from various departments

Update and maintain accurate policy records in internal systems.

Ensure all transactions meet quality, compliance, and productivity standards.

Communicate with internal teams and external organizations to gather or verify information.

Document actions taken and maintain detailed case records.

Support team operations and complete additional tasks as needed.

Provide and organize incoming mail corespondence

Qualifications

Experience researching and resolving complex financial or operational issues

Attention to Detail

Data Accuracy & Integrity

Communication & Collaboration

Time Management & Organization

Please note that visa sponsorship is not available for this position at this time

Aligned in experience resumes can be sent to:

Kehinde.Sosina@remx. com