Richmond, VA

Customer ServiceWe are looking for a motivated and professional Customer Service Representative to join our team. In this role, you will assist customers in both English and Spanish, providing exceptional service and support across various channels. If you have excellent communication skills, a passion for helping others, and experience in customer service, we want to hear from you!

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat 
• Provide product and service information, and resolve customer issues in a timely manner
• Process orders, returns, and exchanges accurately
• Document customer interactions and maintain detailed records
• Collaborate with other teams to address customer needs and ensure satisfaction
• Follow up with customers to ensure issues are resolved
• Assist with miscellaneous tasks and projects as directed by your supervisor

Position Requirements:

• Bilingual fluency in English and Spanish (both written and spoken)
• Previous experience in customer service or a related field is preferred
• Strong communication and problem-solving skills
• Ability to multitask and handle various customer requests at once
• Proficient in MS Office and other computer systems
• Ability to work between 7a-8p Monday through Friday

RemX is seeking an energetic Administrative Claims Support Specialist to support a busy claims team for a major insurance carrier in Woodland Hills, CA. This position provides essential claims operations support—ensuring smooth intake, documentation, communication, and follow-through throughout the claims lifecycle. You’ll work closely with claims examiners and adjusters to keep information flowing and processes on track.

Hours: 8:30-5 Monday-Friday

Location: Onsite Woodland Hills, CA

Essential Duties and Responsibilities

• Receive and process incoming claims via phone, email, and electronic systems
• Set up new claims and perform accurate data entry in claims management systems
• Maintain claim files and documentation in accordance with internal procedures
• Prepare, review, and distribute routine correspondence and reports
• Route claims, documentation, and inquiries to appropriate internal teams
• Track claim activity, deadlines, and follow-ups to support service level standards
• Scan, index, and organize electronic claim documents
• Respond to internal and external inquiries regarding claim status and documentation
• Assist with quality assurance by identifying missing or incomplete information
• Perform general administrative duties and assist with special projects as needed

RemX has an immediate opening for a Logistics Specialist - 3rd Shift . This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: Friday-Monday 10 pm - 8:30 am.  Training 8:30 am - 5:00 pm Monday-Friday

Location: 100% onsite in Midlothian, VA

The Logistics Specialist- 3rd Shift  is responsible for updating and providing shipment updates to customers through different communication channels.

• Update shipment notes with current status via tracking, tracing and monitoring.
• Data entry of customer shipment information into various databases
• Updating and processing billings
• Stay aware of provider updates by monitoring the Web, fax, email and telephone
• Maintain customer and provider files

RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: 8:30 am- 5:00 pm Monday-Friday or 9 am-5:30 Monday-Friday

Location: 100% onsite in Midlothian, VA

The Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

• Update shipment notes with current status via tracking, tracing and monitoring.
• Data entry of customer shipment information into various databases
• Updating and processing billings
• Stay aware of provider updates by monitoring the Web, fax, email and telephone
• Maintain customer and provider files