Job Opening: Front Desk Clerk

Front Desk Clerk 

Position Highlights: 

• $16/HR
• Monday – Friday 
• 8am-5pm
• TTH
• East Knoxville

Job Summary: 

Your role would be responsible for patient registration, insurance verification, scheduling, and collecting patient co-pays and account balances. This position is a front-line role that supports patients, physicians, residents, students, visitors, and coworkers.

You will also be working in patient registration/check-in, payment collections, insurance, and demographic verifications (done at check-in). Prepare and mail new patient packets. Complete PCP change forms when necessary during the check in process. Answer phones, route calls and messages through EMR, and schedule interpreters for hearing-impaired patients. Communicate with patients in regard to their appointments and wait times. Maintains cleanliness of front office space and waiting rooms. Answer appointment line and assist patients with the scheduling of appointments.

APPLY NOW!