Job Opening: Experienced HYBRID Call Center Rep – Dallas, TX **$19.98/hr**
Experienced HYBRID Call Center Rep – Dallas, TX **$19.98/hr** (Expired)
Dallas, TX
Description
We are looking for experienced Call Center Representatives in the Dallas, TX area! Logistics CSR experience is also wanted!
Apply today if this sounds like a good fit for you!
Start Date: ASAP
Location: Dallas, TX 75241
Schedule: (Hybrid) 8:30 am start!
What you may do in the day to day…
- This position is responsible for supporting end-to-end order flow process for customers and internal business partners.
- This position interacts with business accounts and multiple levels within the organization and must exhibit resolution-focused solutions to opportunities and challenges while meeting or exceeding department and organizational KPI’s.
- Receiving and placing telephone calls, performing data entry, and maintaining customer relationships.
- Processing and shipping of electronic and manual orders for our major retailers and serving as customer advocates to those retailers.
- Corresponding regularly with Field Force, NYO personnel, Brand Ops, MSL, Manufacturing, I&C, PIM and Physical Logistics.
Requirements:
- Prefers AA degree
- Minimum of 3-5 years’ experience in Customer Service.
- Excellent customer service skills, soft skills, able to handle emails & understanding Contact Center KPI’s.
- Preferred: SAP systems knowledge.
- Proficient skills in MS Office Suite, excellent communication, interpersonal and organizational skills, ability to handle multiple projects simultaneously with strong.
For immediate consideration please email your up-to-date resume to KAYLEE.MCINTYRE@REMX.COM and call/text me directly at 636-735-0583!