Job Opening: Customer Service Agents

RemX is seeking Customer Service Reps for On-Site roles in Knoxville, TN. This is an inbound call center/customer service environment where you will be dealing with members regarding their benefits.  

Position Title: Customer Service Agent

Location: Onsite – Knoxville, TN

Pay: 17.00

Hours: M-F 8am-5pm

Job type: Full Time/Contract

Key Responsibilities:

· Interface with a CRM-based software UI to update payment status

· · Make payments via web portal

· Make payments via automated payment processing phone system

· Make payments via conversation with Customer Service Reps at Carriers

· Keep track of workload and progress each day

Skills & Abilities:

· Pleasant, calm demeanor on the phones

· Ability to speak confidently

· Excellent command of the spoken English language

Education & Experience:

· High School Diploma or a minimum of three (3) years in a similar role

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