Job Opening: Customer Service Rep
Description
Location: Plantation, FL (Fully onsite)
Pay: $17/ hr or $18/hr for bilingual candidates (English/Spanish)
Start date: May 2024
Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)
Title: Customer Service Representative
Job Responsibilities:
- Inbound calls only
- Respond to and own consumer inquiries and issues
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
- 1 year of customer service experience with the same company
- High School diploma
- Goal-driven and detail oriented
For Immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as “Customer Service Rep”