Job Opening: $22-$23 Onsite Call Center Rep
Description
Are you looking for a new opportunity while in-between jobs? We are looking for several Representatives for our client in Costa Mesa CA, 92626. This position requires you to have great customer service and empathy.
- Title: Temp Customer Service Representative
- Location: Onsite (Costa Mesa CA, 92626)
- Pay: $22 an hr-$23 an hr Bilingual (For fluent Spanish and English speaking applicants)
- Start date: 5/06/24 or 5/13/24
- Hours: Must be flexible to work any 8 hour shift between 8am-11pm (60-90 Contract)
Job Responsibilities:
- Inbound calls
- Respond to and own consumer inquiries and issues
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
- 1 year of customer service experience with the same company
- High School diploma
- Goal-driven and detail oriented