Job Opening: Consumer Affairs Consultant
Description
Our client in the Richardson area is seeking a Customer Service Representative to join their team. This role is going to involve de-escalating calls. Apply today to speak with a Recruiter.
What you will be doing:
- Answering high volume of inbound calls
- Assist customers with concerns
- Explain terms of warranties
- Guide the consumer to the dealer if needed
- Provide product documents to consumer if needed
What we need from you:
- Basic knowledge of HVAC installation and servicing
- Excellent listening skills
- SAP knowledge is preferred