Job Opening: $17 Customer Service Agent
Description
RemX is recruiting for Payment Processor’s for a client in Knoxville, TN.
This is a contract opportunity and 100% onsite. Contract is 6+ months, could be longer depending on business needs.
In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.
Hours: 8am-5pm, Monday – Friday
Training – 8am-5pm ; 1 week and job shadowing
$17/hr
Key Responsibilities:
- Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
- Reach out to potential customers through various channels.
- Knowledgeable in our products and services.
- Ensure daily performance goals are met.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the outbound sales process.
- Ensure customer satisfaction and provide professional support.