Job Opening: Costa Mesa Call Center Representative

RemX is looking for Call Center Reps in Costa Mesa. 

Location: Fully onsite, contract to hire

Pay: $20/hr – non bilingual, $21/hr bilingual (English/Spanish) candidate

Hours: 

12pm-8:30pm EST (9am-5:30pm PST)

1pm-9:30pm EST (10am-6:30pm PST)

2:30pm-11pm EST (11:30am-8pm PST)

Title: Customer Service Representative 

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 1 year of customer service experience with the same company
• High School diploma 
• Goal-driven and detail oriented