Job Opening: Customer Service Representatives

RemX is seeking Healthcare Customer Service Reps for On-Site opportunities

MUST BE AVAILABLE TO WORK ONSITE 

Location: Onsite, Costa Mesa, CA 92626

Pay: $22 | Bilingual Spanish $23.00 

Hours: Must be available to work between the hours of 9:00AM- 8:00PM and available to work at least 1 weekend day.

Training schedule is 8AM – 4:30PM local PST

Job Responsibilities: 

• Inbound calls only 
• Respond to and own consumer inquiries and issues 
• Provide education and status on previously submitted pre-authorizations or pre-determination requests 
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance 

Requirements: 

• 1 year Customer Service experience
• Call Center 
• High School diploma 
• Goal-driven and detail oriented