Job Opening: APAR – Collections Specialist
Description
RemX is seeking a APAR – Collections Specialist in the Duluth, GA area for a reputable client of ours.
Responsibilities:
- Make outbound collection calls to customers with a pre-defined list of accounts
- Determine the reasons for a customer’s past due balance and make arrangements for payment based on established collection policies
- Respond to incoming calls and emails from customers and answers questions relating to their past due accounts
- Identify accounts that are uncollectible and transfer those accounts to our Legal department for further action
- Identify accounts that may be candidates for year-end bad debt write-off
- Provide invoice and statement copies as needed
- Initiate and respond to Service Now tickets for more detailed customer requests
- Additional tasks as determined
Qualifications:
- High School Diploma/GED
- 2+ years’ experience in a collection environment
- Excellent communication and relationship building skills
- Customer service focused
- Ability to focus on a high-volume, high-pressure environment
- Strong conflict resolution skills and negotiation skills
- Strong working knowledge of Peoplesoft
- Ability to manage multiple tasks concurrently
- Strong organizational and follow up skills
- Results driven; self-motivated
As a RemX APAR - Collections Specialist We Offer You:
- Competitive pay
- Paid weekly (Direct Deposit or ATM Debit Card available)
- Access to health benefits and retirement plan
- A personal recruiter to help with job searches and assistance when at work!
- FREE ONLINE skills training
- Contract-to-Hire Opportunity
Find A Job That Works for You!
Each day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!