Job Opening: Memphis TN / Wave Planner

RemX is seeking an Onsite Customer Service Representative with experience in Pharma Care/Cold Chain.   

  Shift: M-F 11am-7:30pm. This may involve working some weekends periodically. environment.

  For consideration email your updated resume to Janice.Akins@RemX.com                                                            

• RESPONSIBILITIES:
• The CSR will process orders, modifications, and escalate complaints across a number of communication channels.
•  Perform administrative tasks for area or shift• Maintain filing systems and documents per Standard Operating Procedure (SOP)
•  Interact with customers and employees, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinate processing of export orders in the AES system Using the WMS system, update area or shift metrics as needed
•  Additional duties as assigned, overtime as needed

• YOUR SKILLS AND EXPERIENCES: 

•  Minimum of 2 years customer service experience working with warehouse management systems, order management systems and/or Manhattan