Job Opening: E-Commerce Systems Specialist

E-Commerce Systems Specialist  

Location: Chandler, AZ (On-site)

Reports To: Director of IT

Employment Type: Full-Time, Salaried Exempt

Salary Range: $60,000–$70,000 DOE

Position Overview

E-Commerce Systems Specialist (Shopify) to support the backend operations and technical functionality of our e-commerce platforms. This role focuses on website administration, system integrations, API support, and technical troubleshooting that ensure accurate data flow and optimal site performance.

This is an entry- to mid-level technical role, ideal for someone with foundational e-commerce systems experience who is eager to grow in a fast-paced, digital-first environment.

Key Responsibilities

Website & Backend Support

• Support backend administration of company websites, primarily Shopify
• Assist with site configurations, updates, and system settings
• Identify, document, and escalate website bugs and technical issues
• Support testing and validation before and after site updates or launches

Systems Integration & API Support

• Monitor integrations between Shopify, ERP, CRM/CPR, and other systems
• Assist with API connections to ensure accurate and consistent data flow
• Support onboarding of new third-party tools and retail integrations
• Document integration workflows and data processes
• Escalate system issues to IT leadership as needed

Technical Project Support

• Assist with digital initiatives, including:
• Store and salon locator platforms
• Beauty professional verification systems
• CRM/CPR integrations
• Online retail channel integrations
• Gather technical requirements and document workflows
• Participate in QA and user acceptance testing (UAT)
• Support post-launch troubleshooting and issue tracking