Job Opening: Dispatcher – Onsite Anthem AZ – 20/hr + Bonus – no weekends – morning
Dispatcher – Onsite Anthem AZ – 20/hr + Bonus – no weekends – morning (Expired)
Phoenix, AZ
Description
Plumbing Service company is seeking an experienced Dispatcher with a background in the home services industry. This role is responsible for coordinating technicians, managing call flow, maximizing scheduling efficiency, and delivering a high-level customer experience from the first phone call through job completion.
Experience in plumbing, HVAC, electrical, restoration, or other home service industries is highly preferred.
Type of Hire: Temp to hire
Start Date: ASAP
Pay Rate: $20/hr based on experience+ bonus ( pay increase up to $30 once converted to perm. )
Location: Onsite – Anthem, AZ 85086
Schedule: M-F, 7am-5pm
Key Responsibilities:
· Efficient technician dispatching — Schedule and route service/install techs to maximize productivity and minimize drive time
· Customer call management — Handle inbound calls with professionalism, empathy, and urgency
· Real-time schedule oversight — Monitor technician progress and adjust daily schedules as needed
· Technician communication — Provide clear job details, updates, and expectations
· Emergency request prioritization — Support after-hours and urgent service coordination
· Maintain accurate customer records, job notes, and updates
· Confirm appointments and maintain proactive customer communication
Requirements & Qualifications:
- High School Diploma/GED
- Previous dispatching experience in the home services industry required (would consider candidates without if they are high-level CSRs)