Job Opening: Dispatcher – Onsite Anthem AZ – 20/hr + Bonus – no weekends – morning

Plumbing Service company is seeking an experienced Dispatcher with a background in the home services industry. This role is responsible for coordinating technicians, managing call flow, maximizing scheduling efficiency, and delivering a high-level customer experience from the first phone call through job completion.

Experience in plumbing, HVAC, electrical, restoration, or other home service industries is highly preferred.

Type of Hire: Temp to hire

Start Date: ASAP

Pay Rate: $20/hr based on experience+ bonus ( pay increase up to $30 once converted to perm. )

Location: Onsite – Anthem, AZ 85086  

Schedule: M-F, 7am-5pm

Key Responsibilities:

·        Efficient technician dispatching — Schedule and route service/install techs to maximize productivity and minimize drive time

·        Customer call management — Handle inbound calls with professionalism, empathy, and urgency

·        Real-time schedule oversight — Monitor technician progress and adjust daily schedules as needed

·        Technician communication — Provide clear job details, updates, and expectations

·        Emergency request prioritization — Support after-hours and urgent service coordination

·        Maintain accurate customer records, job notes, and updates

·        Confirm appointments and maintain proactive customer communication

Requirements & Qualifications:

• High School Diploma/GED
• Previous dispatching experience in the home services industry required (would consider candidates without if they are high-level CSRs)