Job Opening: $16/hr REMOTE Medical Call Center Representative

Job Title: Medical Call Center Representative

Pay: $16/hr. Weekly Pay plus Benefits

Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)

Projected Start: TBD

Equipment Provided and shipped directly to your home.

Job Details:

• Provide excellent customer service and patient support.
• Verify patient information.
• Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
• Gathering and reviewing patient billing and medical information.
• Operating according to the guidelines of the Federal Health Care Program.

Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
• High attention to detail and accuracy in data entry
• Private, quiet, and distraction-free workspace
• Must be able to log in and work full scheduled shifts without interruptions
• Basic technical troubleshooting skills for common remote work issues
• High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
• Adhere to all company required KPI’s
• HS Diploma/Equivalent

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