Job Opening: $16/Hr. Remote Call Center Rep.
Description
IMPORTANT:
-RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.
-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
**Come be a part of a team that ensures ease and accessibility for patients to be able to get their prescriptions without having to stress about cost or how fast they may get their prescription!**
Why Join Us?
- Pay: $16/Hr. Weekly Pay
- Schedule: Will be assigned a 8-Hr. Shift M-F between 8a-8p.
- Comprehensive Training: Get all the tools and support you need to excel in your role.
- Great Work/Life balance and Access to courses to help sharpen your skillset.
What You’ll Do:
- Assist patients with prescription medications.
- Receive inbound or make outbound calls while providing quality service and empathetically listening.
- Utilize call center software to complete account research and update notes.
- Place calls to insurance companies on behalf of patient needs.
- Adhere to call center metrics and HIPAA regulations..
Job Requirements:
Must have: Must have 1 year or more of recent customer service experience in a call center environment. (NO EXCEPTIONS)
- Healthcare experience is a plus but not required.
- Ability to multi-task and use dual monitors
- Adhere to all company required KPI'S
- Quiet workstation with High-Speed Internet and Modem access REQUIRED.
- Excellent verbal and written communication skills
- Active listening and problem-solving ability
- Basic computer proficiency (typing, data entry, navigating systems)
- Strong attention to detail and accuracy
- HS Diploma/Equivalent