Job Opening: $16/hr Remote Medical Customer Service Representative
Description
We’re looking for motivated individuals who are ready to succeed in a rewarding work-from-home role.
Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!
APPLY TODAY!!!
Position Overview:
Job Title: Remote Medical Customer Service Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: 8am-9pm EST. M-Fri. (Must be able to work any 8hr Shift between the hours of operation)
Projected Start: TBD
Equipment Provided and shipped directly to your home.
Job Details:
- Provide excellent customer service and patient support.
- Verify patient information.
- Answer inbound calls and may perform outbound calls assisting patients with their concerns regarding their prescription benefits.
- Gathering and reviewing patient billing and medical information.
- Operating according to the guidelines of the Federal Health Care Program.
Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
- High attention to detail and accuracy in data entry
- Private, quiet, and distraction-free workspace
- Must be able to log in and work full scheduled shifts without interruptions
- Basic technical troubleshooting skills for common remote work issues
- High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
- Adhere to all company required KPI's
- HS Diploma/Equivalent