Job Opening: Remote Call Center Liaison (2+ Years of Recent Experience Required)
Description
Join our team as a Remote Call Center Liaison (US-Based Only)! In this role, you’ll oversee daily call center performance, mentor and support frontline agents.
Interested? Apply now and take the next step in your career!
Position: Remote Call Center Liaison
- Start Date: Early September 2026
- Equipment Provided and Shipped directly to your home
- Paid Training Included
- Weekly pay/Full time hours
- Schedule: Must be able to work any 8-hour shift assigned to you Monday–Friday between 8 AM–10 PM EST.
Responsibilities include, but are not limited to
- Escalate risks early to protect staffing stability
- Demonstrate comfort with escalation management.
- Daily monitoring of performance, attendance, participation
- Possibly help Identify at-risk agents early and intervene
- If needed maybe assist with tracking early attrition trends and escalate patterns
- Show confidence discussing daily KPI monitoring
- Track team-wide performance trends
- Collaborate with a team
Requirements: MUST HAVE 2+ years of RECENT call center leadership or manager experience
(NO EXCEPTIONS)
- Recent experience in leadership with awesome communication, and conflict-resolution skills.
- Ability to work any shift within 8 AM–9PM EST/CST, Monday–Friday.
- Tech-savvy and comfortable navigating multiple systems.
- Reliable high-speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)
FOR URGENT CONSIDERATION PLEASE SEND YOUR UPDATED RESUME USING THE LINK BELOW.
For Immediate Consideration-Apply Here!