Job Opening: REMOTE $21/hr. Weekly Pay Customer Service Pharmacy Technician *Florida ONLY*
Description
As a Customer Service Pharmacy Technician, you’ll serve as the primary point of contact for resolving complex pharmacy issues that require advanced problem-solving and coordination. You’ll ensure patients and providers receive timely solutions to prescription and delivery concerns while maintaining exceptional service standards and regulatory compliance in a fast-paced call center environment.
Position: Remote (FL ONLY) Customer Service Pharmacy Technician
Pay: $21/hr. Weekly Pay + Full Benefits
Training & After Training Schedule: TBD
Job Duties:
- Handle escalated pharmacy inquiries from patients, healthcare providers, and internal teams with professionalism and empathy.
- Communication & Coordination
- Serve as liaison between patients, prescribes, and internal departments.
- Prescription Processing
- Enter prescriptions into pharmacy processing systems accurately and efficiently, prioritizing based on urgency.
- Compliance & Process Improvement.
- Ensure all actions comply with state and federal pharmacy regulations, HIPAA, and company policies.
Qualifications:
- Bachelor's degree, active progress toward a degree, or Pharmacy Technician Certification (RPT or CPhT preferred). Without a degree/certification, a High School Diploma/GED and 4+ years of healthcare or pharmacy experience is required.
- Active Florida Registered Pharmacy Technician license in good standing.
- 2+ years healthcare or pharmacy experience (non-commercial pharmacy experience preferred).
- Prior exposure to escalations or complex issue resolution in a healthcare environment.
- Strong verbal and written communication skills with the ability to maintain a calm, professional demeanor.
- Experience working in a metrics-driven environment; ability to meet call center expectations within 90 days.