Job Opening: Remote, Customer Service Representative
Description
Customer Service Representative (Remote)
Important Notice
RemX will never ask for any form of payment before or during the hiring process. If you have been asked for payment of any kind, please notify us immediately. Such requests are illegitimate and unlawful. RemX will never accept falsified resumes or documents. Any falsified information may be subject to investigation and further action.
Work From Home Opportunity
We’re looking for motivated individuals who are ready to succeed in a rewarding remote career!
Our Fortune 500 pharmaceutical client is seeking dedicated and customer-focused Healthcare Customer Service Representatives to join their growing remote team. If you enjoy helping others and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Apply Today!
Position Details
Job Title: Healthcare Customer Service Representative
Pay Rate: $16.00 per hour
Benefits: Weekly Pay + Benefits
Schedule: Monday through Friday, 8:00 AM to 8:00 PM EST
Must be available to work any 8-hour shift within the hours of operation.
Projected Start Date: TBD
Equipment Provided: Company-issued equipment will be shipped directly to your home.
Key Responsibilities
- Deliver exceptional customer service and patient support.
- Verify patient information accurately and efficiently.
- Handle inbound calls and occasional outbound calls regarding prescription benefit inquiries and concerns.
- Gather and review patient billing and medical information.
- Follow all Federal Health Care Program guidelines and compliance requirements.
- Maintain confidentiality and professionalism while assisting patients.
Qualifications
Required:
- Minimum of 1 year of recent call center experience (No Exceptions).
- High School Diploma or equivalent.
- Strong attention to detail and accuracy in data entry.
- Ability to meet and maintain all required KPIs and performance metrics.
- Ability to work scheduled shifts without interruptions.
Preferred:
- Knowledge of medical terminology.
- Understanding of HIPAA regulations and patient privacy practices.
Remote Work Requirements
- Private, quiet, and distraction-free workspace.
- High-speed internet with a wired connection required.
- Mobile hotspots are not accepted.
- Basic technical troubleshooting skills for common remote work issues.
Customer Service Representative (Remote)
Important Notice
RemX will never ask for any form of payment before or during the hiring process. If you have been asked for payment of any kind, please notify us immediately. Such requests are illegitimate and unlawful. RemX will never accept falsified resumes or documents. Any falsified information may be subject to investigation and further action.
Work From Home Opportunity
We're looking for motivated individuals who are ready to succeed in a rewarding remote career!
Our Fortune 500 pharmaceutical client is seeking dedicated and customer-focused Healthcare Customer Service Representatives to join their growing remote team. If you enjoy helping others and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Apply Today!
Position Details
Job Title: Healthcare Customer Service Representative
Pay Rate: $16.00 per hour
Benefits: Weekly Pay + Benefits
Schedule: Monday through Friday, 8:00 AM to 9:00 PM EST
Must be available to work any 8-hour shift within the hours of operation.Projected Start Date: TBD
Equipment Provided: Company-issued equipment will be shipped directly to your home.
Key Responsibilities
- Deliver exceptional customer service and patient support.
- Verify patient information accurately and efficiently.
- Handle inbound calls and occasional outbound calls regarding prescription benefit inquiries and concerns.
- Gather and review patient billing and medical information.
- Follow all Federal Health Care Program guidelines and compliance requirements.
- Maintain confidentiality and professionalism while assisting patients