Job Opening: Remote Medical Insurance Verification Specialist $19/hr *MISSISSIPPI*

Remote Medical Insurance Verification Specialist $19/hr *MISSISSIPPI*

Olive Branch, MS

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Description

IMPORTANT:

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Are you a hard-working individual looking for a REMOTE work from home position? Our client is looking for driven, friendly, and experienced Medical Insurance Verification Specialists to accompany their team!  

Position: Remote Medical Program Specialist

  • Pay: $19/hr. Weekly Pay plus Benefits
  • Paid training
  • Equipment Provided: Laptop, keyboard, two monitors, mouse, headphones
  • Start Date: 10/5

 

Schedule: 7am-7pm CST. Monday through Friday (Must be able to work ANY 8hr Shift between these hours.)

 

Job Overview:

  • Handle inbound calls and must be ok with outbound as well.
  • Assisting benefit Verification, determining out of pocket, deductible, verifying if the patient qualifies for the free benefit coverage, troubleshoot/help patients navigate through website, enrollment.
  • The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested.
  • The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, being on the phones and working with the appropriate parties to eliminate these obstructions for the customer.
  • The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs.

 

Summary of Responsibilities:

  • Conduct outbound/receive inbound calls of insurance verifications to understand if patient’s prescribed therapy is eligible for coverage.
  • Document results and calls in appropriate tracking systems, and handle/escalate calls per established procedures.
  • Process patient applications and follow the program’s specifications to determine their eligibility.
  • Place follow-up calls and respond to enquiries from patients and/or healthcare providers as necessary.
  • Maintain a professional, calm and friendly demeanor.
  • Express thoughts and instructions clearly in both verbal and written communication, i.e. uses grammatically correct and concise language.
  • Be familiar with the marketplace and the insurance options available for patients.
  • Educate patients on the available options as appropriate.
  • Adhere to all organizational standards and regulatory requirements related to the handling of patient information, including patient safety reporting practices.
  • Complete all training requirements related to patient privacy and data handling and apply these practices consistently across all interactions with patients, healthcare providers, and patient data.

Experience (Minimum Required):

  • Minimum of two or more years of recent high-level medical insurance experience needed.
  • Heavy prior experience in US healthcare and reimbursement industry.
  • Must be a proven problem solver with the ability, drive, and initiative to learn processes and procedures necessary to support the assigned program(s).
  • Comfortable with assisting Medicare patients as some do not know how to navigate through website.
  • Must be patient and empathetic.
  • Proficient in English, verbal and written
  • Must be tech Savvy. Easily navigate between multiple computer programs with dexterity
  • Adheres to schedule and meets deadlines.
  • Demonstrate solid customer service skills.
  • Understand each customer’s needs and tailors’ responses with those needs in mind.
  • Be motivated to help customers every day and operate with a sense of accountability and urgency.
  • Pay close attention to detail and consistently be a keen problem solver.
  • Adapt to changes and properly anticipate the next process steps when faced with ambiguous scenarios.
  • Learn information quickly, retain it, and effectively work on multiple tasks simultaneously.

For immediate consideration, APPLY HERE

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